Overview
Work History
Education
Skills
Languages
Personal Information
References
Timeline
Generic

Naima Yasuki-Petein

Ferny Hills,Australia

Overview

5
5
years of professional experience

Work History

Waitress Trainee

The Brook Hotel
10.2023 - Current
  • Meticulously managed the cash flow operations
  • Assisted training for new staff members on menu items, computer systems, company standards and customer service expectations
  • Successfully served upwards of 150 meals per shift with 100% accuracy rate, and consistent feedback from customers on my contagious enthusiasm
  • Memorised 50+ menu items and weekly rotating specials to provide customised recommendations to guests
  • Adept at handling multiple customer requests and queries in a quick, courteous and professional manner.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.

Loan Writer

Aussie Home Loans
01.2022 - 06.2024
  • Managing paperwork and office procedures, processing loans, managing business growth and time management.
  • Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
  • Organized material to research and complete writing tasks.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Incorporated review comments and corrections into existing documentation.

Cashier

Fish Lips Cafe
02.2020 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Helping Hand

Dogstar Clothing
04.2020 - 01.2023
  • Maintained a clean, organized inventory
  • Money handling, customer service, clothing quality check, and packed internet orders.

Education

Certificate III Hospitality - Bartending

Study Mix
Woolloongabba, QLD
05.2023

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
2022

Skills

  • Order Taking
  • Handling Complaints
  • Table Setting
  • Cleanliness
  • Strong Work Ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Menu Memorization
  • Food Running

Languages

English
Japanese

Personal Information

Age: 20

References

Teagan, The Mix Bar, (07) 38 448 517, info@studymix.com.au

Timeline

Waitress Trainee

The Brook Hotel
10.2023 - Current

Loan Writer

Aussie Home Loans
01.2022 - 06.2024

Helping Hand

Dogstar Clothing
04.2020 - 01.2023

Cashier

Fish Lips Cafe
02.2020 - 12.2022

Certificate III Hospitality - Bartending

Study Mix

High School Diploma -

Kelvin Grove State College

Similar Profiles

CREATE PROFILE
Naima Yasuki-Petein