Naimur Rahman
Thornlie,Australia
Summary
Dynamic professional with a proven track record at Wilson Security, excelling in security management and effective communication. Adept at enhancing safety through proactive threat identification and access control. Recognized for leadership in team settings and delivering exceptional customer service, ensuring client satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Patrolling Security Officer
Wilson Security
Perth, Australia
05.2022 - Current
- Conduct thorough patrols to identify threats, enhancing area safety and security.
- Verify credentials to enforce access control, ensuring only authorized entry.
- Respond swiftly to incidents, taking action to resolve and report effectively.
- Maintain detailed records of incidents and activities for management communication.
Service Officer, APS 4
Service Australia
Victoria park, Australia
12.2021 - 05.2022
- Assisted clients with service inquiries and eligibility assessments.
- Processed applications for various government services efficiently.
- Coordinated communication between clients and multiple service departments.
- Provided guidance on policies and procedures related to government services.
- Managed documentation and records for client interactions and services.
Retail Assistant
Woolworth
Riverton, Perth, Australia
03.2020 - 01.2022
- Resolved customer issues, enhancing satisfaction and loyalty.
- Trained new staff, improving team efficiency and service quality.
- Managed inventory, ensuring product freshness and availability.
- Maintained accurate pricing, boosting sales and customer trust.
Security Officer
Australian Concert and Entertainment Security Ptd
Redfern, Australia
10.2019 - 02.2020
- Conducted security scans to identify unsecured sensitive data, enhancing data protection.
- Implemented access controls, ensuring authorized data access, boosting security compliance.
- Monitored network traffic for threats, detecting compromises, improving threat response.
Crew Member
Hungry Jacks
Burwood, Australia
01.2017 - 09.2019
- Operated efficiently under pressure, contributing to team success in meeting deadlines.
- Handled cash transactions accurately, minimizing financial discrepancies.
Education
Diploma In Accounting - Accounting
Crown Institute
116 Pacific Highway, North Sydney02-2014
Skills
- Leadership and teamwork
- Time management
- Problem solving
- Microsoft Office Suite
- Effective communication
- Customer service excellence
- First aid and CPR
- Security management
References
- Jason Grant, Wilson Security, jason.grant@wilsonsecurity.com.au, 0478323325
- Navin Islam, Woolworth, tamrinfarha1995@gmail.com, 0405814142
- Tohidul Islam, Hungry Jack's, tohidulislam123@yahoo.com, 0450051151
Languages
- Bangla
- English, Highly proficient
- Bangla, Native
Timeline
Patrolling Security Officer
Wilson Security
05.2022 - Current
Service Officer, APS 4
Service Australia
12.2021 - 05.2022
Retail Assistant
Woolworth
03.2020 - 01.2022
Security Officer
Australian Concert and Entertainment Security Ptd
10.2019 - 02.2020
Crew Member
Hungry Jacks
01.2017 - 09.2019
Diploma In Accounting - Accounting
Crown Institute