Najma Alizad
Cranbourne,VIC
Summary
Detailed pharmacy assistant with several years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organised and dedicated with hands-on experience in administrative roles.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Everwell Medical Centre
Clyde North, Vic
09.2024 - Current
- Retrieving faxes and uploaded documents to patient charts to assist clinical staff
- Delivering high-quality administrative and customer service to sustain patient and work flows
- Greeting patients and managed front desk operations at a busy medical facility
- Scheduling appointments and coordinated patient flow for multiple healthcare providers
Vic
Chemist Warehouse
Frankston, Vic
11.2022 - 02.2025
- Assisted customers with pharmaceutical products and provided detailed usage information
- Delivered exceptional customer service to enhance patient experiences
- Managed stock levels to ensure availability of Products
- Utilised pharmacy computer systems for accurate entry of patient and prescription data.
<ul><li>Opening and closing store</li><li>Managing stocks and orders</li><li>Recording sales</li><li>Delivering persuasive presentations that increased customer engagement and closed more deals</li></ul>
Melbourne Toys
Frankston
11.2021 - 01.2022
- Opening and closing store
- Managing stocks and orders
- Recording sales
- Delivering persuasive presentations that increased customer engagement and closed more deals
Education
Certificate - Medical Reception and Billing
Cranbourne, VIC
Cranbourne, VIC05-2024
Diploma of Justice -
Frankston, VIC
Frankston, VIC11-2023
Bachelor - Property And Real Estate
Deakin University
Melbourne, VICSkills
- Telephone etiquette
- Customer service excellence
- Organisational skills
- Telephone etiquette
- Customer service excellence
- Organisational skills
Hobbies and Interests
Reading, Hiking, Playing Badminton
Languages
Persian
Native/ Bilingual
Hindi
Limited
References
References available upon request.
Timeline
Medical Receptionist
Everwell Medical Centre
09.2024 - Current
Vic
Chemist Warehouse
11.2022 - 02.2025
<ul><li>Opening and closing store</li><li>Managing stocks and orders</li><li>Recording sales</li><li>Delivering persuasive presentations that increased customer engagement and closed more deals</li></ul>
Melbourne Toys
11.2021 - 01.2022
Certificate - Medical Reception and Billing
Cranbourne, VIC
Diploma of Justice -
Frankston, VIC
Bachelor - Property And Real Estate
Deakin University
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