Nakshtra Yadav
Cheltenham,VIC
Summary
A dedicated and motivated individual with a strong focus on network engineering, I possess a genuine ability to grasp new concepts swiftly. Currently in pursuit of a position as a Network Engineer, I bring a solid educational foundation and an inherent passion for problem-solving. My capabilities extend to making impactful contributions in network design, implementation, and maintenance. Proficient in network protocols, troubleshooting, and configuration, I am well-prepared to ensure seamless network operations. Eager to apply my acquired knowledge, learn from seasoned professionals, and thrive within a collaborative team atmosphere, I am poised to contribute effectively to enhance network functionality and drive growth.
Overview
3
3
years of professional experience
Work History
Jr IT SYSTEMS ADMINISTRATOR
Results Direct
11.2023 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Managed onboarding and offboarding of employees.
- Completed reports detailing network and systems performance and downtime issues.
Network Engineer and Quality Manager
Swinburne University
03.2023 - 12.2023
- Assisted with implementation and support of network monitoring tools
- Provided network support services for devices such as hubs, bridges, routers, and other hardware
- Troubleshot complex multi-vendor network service provider issues
- Managed and archived quality documentation and participated in internal and external quality audits
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Managed, tracked, and coordinated problem resolution and escalation processes.
GYG - Crew Member
02.2022 - 06.2022
- Perform procedural tasks to assemble menu items in accordance
- Assist with the development of crew in line skills through skill sharing, regular coaching and constructive feedback
- Liaises with the line and fries to ensure that products are provided to the guest in a timely manner
- Ensures all products prepared to quality and presentation standards.
Improved Science Energy - Sales Associate
06.2021 - 12.2021
- Greet customers, answer their queries, with an objective to provide exceptional customer service
- Possess in-depth knowledge of products on offer and discuss available options with customers
- Actively seeking out customers within the store, while going ‘the extra mile' to drive sales
- Process Point of Sale (POS) purchases, manage payment transactions and comply with inventory control procedures Resolve customer complaints by investigating problems, providing solutions, and reporting to management as necessary.
Education
Bachelor of Computer Science - Cyber Security
Swinburne University
Hawthorn, VICSkills
- Firewall Management Tools
- Network Configuration
- Cisco Wireless Routers and Switches
- Network Troubleshooting
- Network Security Systems
- Hardware and Software Configuration
- MS Office Tools: Word, PowerPoint, Excel, Access, Power BI
- Operating Systems: Windows, macOS, Linux
- Programming Languages: HTML, CSS, SQL, Python
- Creativity
- Collaboration
- Conflict Management
- Communication
- Critical Thinking
Profiles
https://www.linkedin.com/in/nakshtrayadav/
Affiliations
- Swinburne Punjabi Club
- Swinburne Cyber Security Club
Certifications And Courses
- CISCO CCNA
- Google Ads
Extracurricular Activities
- Investing
- Trading
- Photography
- Travelling
Timeline
Jr IT SYSTEMS ADMINISTRATOR
Results Direct
11.2023 - Current
Network Engineer and Quality Manager
Swinburne University
03.2023 - 12.2023
GYG - Crew Member
02.2022 - 06.2022
Improved Science Energy - Sales Associate
06.2021 - 12.2021
Bachelor of Computer Science - Cyber Security
Swinburne University
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