Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Namgay Wangdi

Perth,WA

Summary

Dynamic Community Service Worker with a proven track record at Collective Hope Disability Service, excelling in case management and client assessment. Adept at crisis intervention and health education, I effectively developed individual service plans, enhancing client outcomes and fostering community outreach. Committed to delivering compassionate care and improving service delivery.

Overview

15
15
years of professional experience

Work History

Community Service Worker (Work Placement)

Collective Hope Disability Service
Belmont, WA
11.2024 - 12.2024
  • Researched best practices in social work field for improved service delivery.
  • Provided case management services to individuals and families in need of assistance.
  • Assessed clients' needs, strengths and interests to develop individual service plans.
  • Coordinated transportation for clients seeking medical care or job interviews.

Call to Action and Health Management Agent

Health Help Centre
Thimphu, Bhutam
06.2019 - 06.2022
  • Coordinate the unhindered movement of ambulances with the police and the transport office.
  • Deploy the ambulance and air ambulance appropriately during an emergency situation.
  • Provided customer service to clients through phone and email communication.
  • Maintained detailed records of all real estate transactions for future reference.
  • Responded promptly to customer inquiries and complaints in a professional manner.

Health Care Assistant

Gyaltsun Jutsen Pema Wangchuk Mother and Child Hospital
Thimphu, Bhutan
01.2016 - 04.2019
  • Performed specific clinical tasks (IV cannula insertion and removal, urinary catheter insertion and removal, and obtaining urine samples) with supervision from a doctor.
  • Antenatal care registration, schedule the visits.
  • Interacted positively with family members of patients while delivering compassionate care.
  • Administered medications orally or topically as prescribed by physician.
  • Growth monitoring of children below 5 years, Vitamin A and D supplement and de-worming supplement.

Community Health Worker

Lunana Basic Health Unit
Gasa, Bhutan
07.2009 - 12.2015
  • Comprehensive nursing care in a four-bedded unit, including emergency patient management and general health education.
  • Served as a liaison between healthcare providers and community organizations.
  • Educated clients about risk factors associated with specific diseases or illnesses.
  • Monitored client progress towards health goals and objectives.
  • Elderly care at home, and follow-up.
  • Immunization of infants and children, family planning for men and women, and pap smears.

Education

Bachelor of Science - Bachelor of Community Services

Stotts College
WA
06-2025

GED -

Punakha High School
Punakha
01-2006

Some College (No Degree) - Certificate in Community Health

Faculty of Nursing And Primary Health
Thimphu

Skills

  • Well-written verbal and communication skills
  • Excellent problem solving
  • Case management
  • Crisis intervention
  • Health education
  • Client assessment
  • Community outreach
  • Team collaboration

Accomplishments

Received the Royal Civil Service Award for 10 years from His Majesty the King of Bhutan on 17th December, 2021

Timeline

Community Service Worker (Work Placement)

Collective Hope Disability Service
11.2024 - 12.2024

Call to Action and Health Management Agent

Health Help Centre
06.2019 - 06.2022

Health Care Assistant

Gyaltsun Jutsen Pema Wangchuk Mother and Child Hospital
01.2016 - 04.2019

Community Health Worker

Lunana Basic Health Unit
07.2009 - 12.2015

Bachelor of Science - Bachelor of Community Services

Stotts College

GED -

Punakha High School

Some College (No Degree) - Certificate in Community Health

Faculty of Nursing And Primary Health
Namgay Wangdi