MARY NAKIRIJJA
AMES Australia
Merrylands,Australia
16
Years of experience
Results-driven Employment Services Consultant and Administrative Professional with expertise in career coaching, client engagement, and case management. Proven skills in fostering client relationships, enhancing business operations, and ensuring compliance. Committed to delivering exceptional service and supporting workforce development initiatives.
Work History
6 Months
02.2026 - Current
6 Months
Employment Mentor
AMES Australia
02.2026 - Current
- Delivered tailored employment support and guidance to job seekers, enhancing their job readiness.
- Facilitated identification of employment goals and pathways for clients, driving clarity in their job search.
- Assist clients to identify employment goals and pathways.
- Build relationships with employers and community stakeholders.
- Supported participants in training, employment preparation, and job search activities, increasing their confidence and employability.
- Maintain accurate client records and documentation.
1 Year 2 Months
12.2024 - 02.2026
1 Year 2 Months
Career Consultant
WISE Employment
12.2024 - 02.2026
- Provided career advice and support to job seekers.
- Conducted client assessments to identify strengths and employment goals.
- Assisted clients with resumes, cover letters, and job applications.
- Coached clients on interview preparation and job search techniques to enhance readiness and confidence.
- Partnered with employers to identify and secure employment opportunities for clients.
- Built positive relationships with clients to support long-term career success.
- Fostered positive relationships with clients to facilitate ongoing career development and success.
- Managed project plans, timelines, and stakeholder relationships.
1 Year 1 Month
12.2024 - 01.2026
1 Year 1 Month
Administrative Assistant (Part Time)
Allied Health Service Providers
12.2024 - 01.2026
- Managed reception and administrative functions to ensure smooth operations and positive first impressions.
- Managed reception and administrative functions.
- Supported allied health professionals with daily administrative tasks.
- Supported allied health professionals by efficiently coordinating daily administrative tasks, enhancing workflow.
- Maintained client records and confidential documentation.
- Handled client inquiries and provided professional customer service, fostering strong client relationships.
4 Years 5 Months
06.2020 - 11.2024
4 Years 5 Months
ParentsNext Consultant
OCTEC Limited
06.2020 - 11.2024
- Managed caseload of 200 clients, facilitating tailored support to enhance individual progress.
- Supported clients through career development and workforce participation activities.
- Evaluated client needs and developed individual support plans.
- Recommended solutions aligned to customer and organizational needs.
- Collaborated with employers and community stakeholders.
- Recommended solutions aligned to customer and organizational needs.
- Guided clients through career development and workforce participation activities, fostering skills and confidence.
- Created strategies to elevate client outcomes and engagement, aligning services with individual goals.
2 Years 5 Months
01.2018 - 06.2020
2 Years 5 Months
Administrative Assistant
Headway Adult Development Inc
01.2018 - 06.2020
- Coordinated meetings, schedules, and travel arrangements.
- Handled telephone and email communications to ensure timely responses and effective information flow.
- Coordinated meetings, schedules, and travel arrangements to optimize executive time management and enhance operational efficiency.
- Maintained databases and company records.
- Managed office supplies and inventory.
- Assisted with onboarding and human resource activities.
- Assisted management with administrative tasks and special projects to facilitate smooth operations and project completion.
2 Years
01.2016 - 01.2018
2 Years
Administrative Assistant
Sunnyfield Support Office
01.2016 - 01.2018
- Supported management and staff with administrative tasks to ensure seamless operations.
- Maintained client and organizational records.
- Provided administrative support to management and staff.
- Organized office communications through emails and memos.
- Facilitated onboarding activities for new employees.
- Maintained office supplies and administrative systems.
1 Year 11 Months
01.2015 - 12.2016
1 Year 11 Months
Community Support Worker
AFEA Care Services
01.2015 - 12.2016
- Facilitated clients' achievement of personal goals and enhanced independence.
- Connected clients with essential community resources to promote engagement and support.
- Cultivated strong relationships with clients to foster trust and collaboration.
- Addressed challenging situations and client needs with tailored, responsive strategies.
- Responded effectively to challenging situations and client needs.
3 Years 6 Months
06.2012 - 12.2015
3 Years 6 Months
Community Support Worker
Share Care Services
06.2012 - 12.2015
- Assisted clients in daily living tasks and facilitated community engagement.
- Fostered independence and well-being.
- Established trust-based relationships with clients and their families.
- Built positive relationships with clients and families.
1 Year 5 Months
01.2011 - 06.2012
1 Year 5 Months
Office Administrative Assistant
Mary MacKillop Outreach
01.2011 - 06.2012
- Managed reception and addressed customer enquiries to enhance visitor experience.
- Supported staff through efficient office administration.
- Maintained office supplies and organized records for streamlined operations.
- Supported staff by coordinating office administration tasks to facilitate workflow.
Education
Diploma - Community Services
Ashton College | Sydney | 01.2024
Bachelor - Social Sciences (Partial Completion)
Western Sydney University | Sydney | 01.2015
Certificate III - Disability
Weatherill Park College | Sydney | 01.2012
Certificate IV - Human Resources
TAFE NSW | Sydney | 01.2011
Certificate IV - Occupational Health and Safety
TAFE NSW | Sydney | 01.2011
Skills
Employment Services
Career Coaching
Client Needs Assessment
Client Progress Tracking
Client management
Client Advocacy
Case Management
Career Path Development
Timeline
Employment Mentor
AMES Australia
02.2026 - CurrentRead more
Career Consultant
WISE Employment
12.2024 - 02.2026Read more
Administrative Assistant (Part Time)
Allied Health Service Providers
12.2024 - 01.2026Read more
ParentsNext Consultant
OCTEC Limited
06.2020 - 11.2024Read more
Administrative Assistant
Headway Adult Development Inc
01.2018 - 06.2020Read more
Administrative Assistant
Sunnyfield Support Office
01.2016 - 01.2018Read more
Community Support Worker
AFEA Care Services
01.2015 - 12.2016Read more
Community Support Worker
Share Care Services
06.2012 - 12.2015Read more
Office Administrative Assistant
Mary MacKillop Outreach
01.2011 - 06.2012Read more
Western Sydney University - Bachelor, Social Sciences (Partial Completion)
Read more
Weatherill Park College - Certificate III, Disability
Read more
TAFE NSW - Certificate IV, Human Resources
Read more
TAFE NSW - Certificate IV, Occupational Health and Safety
Read more
Ashton College - Diploma, Community Services
Read more
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved compliance issue which led to business growth.