Nana Muramatsu
Perth,WA
Summary
Adept at enhancing customer experiences and maintaining pristine environments, I leveraged skills in team support and floor maintenance at JOYSOUND(Karaoke shop), among others. Specializing in efficient service and space management, my ability to memorize daily specials and support team dynamics stands out, contributing significantly to workplace efficiency and guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Ore no French (French restaurant)
Tokyo / Japan
11.2023 - 09.2024
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cleaning Staff Member / Food Server
JOYSOUND(Karaoke shop)
Tokyo / Japan
04.2023 - 09.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Event Staff Member
Yaturugi damashii (Event Company)
Tokyo / Japan
04.2023 - 05.2024
- Greeted guests upon arrival and provided them with event information.
- Assisted in setting up and breaking down of the event space.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Provided customer service support to attendees and answered any questions they had about the event.
Education
High School Diploma -
Kanagawa University Senior Highschool
Tokyo / Japan03-2023
Academic English Program
Edith Cowan College
Perth, WASkills
- Team member support
- Daily specials memorization
- Hostess support
- Table setting arrangements
- Table resetting
- Laundry
- Floor maintenance
- Interior window washing
Languages
English
Limited
Japanese
Native/ Bilingual
Timeline
Server
Ore no French (French restaurant)
11.2023 - 09.2024
Cleaning Staff Member / Food Server
JOYSOUND(Karaoke shop)
04.2023 - 09.2024
Event Staff Member
Yaturugi damashii (Event Company)
04.2023 - 05.2024
High School Diploma -
Kanagawa University Senior Highschool
Academic English Program
Edith Cowan College
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