Nancy Sobti
Melbourne
Summary
Result driven, proactive and result oriented Consultant with close to 10 years of experience in Information Technology across multiple technologies, domain & delivery methodologies including devops, Agile and Waterfall. Highly experienced in different phases of IT Agile delivery & Operations, Release management, Test Management & Coordination, Test Data management, Test Environment Management , Estimations & vendor & Stakeholder Management. Extensive experience in working in fast paced collaborative environment with different stakeholders, multiple vendors, cross functional team focused in delivering on time delivery to customer needs. Additionally, running different programs of work for test enablement functions such as automation, service virtualization technologies & other initiatives that support growing demand of organization devops capability.
Overview
13
13
years of professional experience
Work History
DSO Manager
Nbn Co
09.2022 - Current
- Leading the delivery, deployment, release and operational support of VBS app in CV&T environment delivery ~300 SP per PI
- Improved quality, efficiency and reduce production defect leakage by 55 % through mature practices i.e
- Uplift Code, environment, deployment, releases, and user acceptance practices
- Led an estimation model for DBTR resulting in better visibility & understanding of scope of work with Delivery Manager & devsecops teams
- Improved service availability across multiple APIs in production env by leading the ADM Fixed and SP team effectively & continue to maintain ~99% service availability
- Led the Transition AS&M availability & Partner support for onboarding and testing to Accenture to meet WBA 4+ availability
- Managing Risks, program wall, Sprint plans, team capacity, Demand, Sprint deliverables with the delivery team, Vendor Business, Delivery Manager & Operations
- Executive Reporting to provide insights on Demand Submission, Risks, escalations and initiatives
- Managing escalation from internal & external stakeholders (RSP’s & SDP’s)
- Ensuring successful delivery of epics in CV&T production under change management & within planned Story points
- Managing CAPEX NA and tech debt backlog to deliver operational & delivery efficiency
- Management of Risks/Issues and Key dependencies for BRT and UAT
- Coordinate with Architects, BA’s Portfolio Planning Leads and Vendor to ensure PI planning Demand submissions are met
Test Enablement Manager
Nbn Co
05.2021 - 08.2022
- Led a team of 10 Service Virtualisation engineers in a Scrum delivery model to deliver the Virtualised network changes enabling testing in integrated environment of IT changes
- Ongoing Impact assessment & upliftment of SV virtual network framework followed by build/test activities in turn resulting in test audience to test it via SV resulting in key benefits as: de-risk the risks around these capabilities not being full tested – 10% of the tests otherwise would have been de-scoped
- Helps in identifying the defects in other underlying IT applications
- Helps reducing the cost of fixing the defects in production
- Increased confidence in test coverage
- Worked as a techno-functional lead and provided inputs on requirements gap/ misalignments
- Headed the service virtualisation SV engagement process across multiple stakeholders resulting in better view of backlog work
- Alignment on delivery timelines
- Managing all iterations of work as iteration Manager across 3 teams & ensuring completion of all sprint deliverables on time in budget
- Acted as a delivery manager to lead and manage the delivery of API changes to the virtualised certification environment for RSP's & SDP's
- Managing all SOW reviews & submission with procurement & coordination with vendor
- Led the Shift - left of Service Virtualization with System team in lower environments with DSO Managers
UAT Release Test Manager
Nbn Co
05.2017 - 04.2021
- Led & delivered UAT release coordination & enablement function for integrated releases with the team of UAT coordinators, Data SME & Automation engineers, enabling 8-15 business pillars ~30-100 testers for acceptance test phases (typically UAT, IPVT) with high level of embedded test automation & service virtualisation
- Released a UAT engagement & governance process for impacted UAT stakeholders enabling consistency across releases
- Some of the key achievements are: Establishing a single view on organisation wide UAT & iPVT execution schedule & report
- Bringing UAT forward by 1 week to provide more duration for testing
- Establishing a process to reduce scope misalignments, reduction in defect rate by 22%
- Planned, managed & delivered organisation wide UAT business process test automation achieving from 0% to ~70 % regression automation in turn reducing the release regression cycle duration from 3 days to a day
- UAT test plan/Strategy & schedules; workshop with key stakeholders to firm a plan
- Reporting & communicating at multiple levels of the organisation – from senior managers, release managers, service & delivery managers, business stakeholders by providing inputs
- Managing the program budget with the vendor & stakeholders
- Executive Reporting to provide insights on UAT & other initiatives progress
- Daily stand-up with internal and external stakeholders to track progress on execution
- Defect management, including management of work-around (if applicable)
- Management of Risks/Issues and Key dependencies for UAT
Snr QA /Test Analyst
Infosys
12.2011 - 12.2016
- Drive walkthrough meetings with BA’s to understand requirements and conducted gap analysis
- Conducted Static Testing of use cases at early stages of project to identify gaps in requirements and use cases
- Participate and run the test simulation for sprint demo with dev, business, BA & PO
- Complete System Test and provide report on findings
- Provide a report on gaps in requirements to BA, so that these could be addressed through new requirements
- Conduct impact assessment on Change Requests
Education
Bachelor of Engineering - Computer Science Engineering
VTU University
Skills
- Effective Leadership
- Strong Ethical Standards
- Effective Change Implementation
- Effective Communication
- Effective Negotiation Skills
- Collaborative Engagement
- Team Coaching
- Coaching and Development
- Strategic Planning
- Prioritization and Time Management
- Effective Decision Making
- Risk Assessment
- Quality Assurance Oversight
- Collaboration Tools
- Microsoft Office
- Testing Technologies
- Estimation
- Vendor Management
Certifications And Technical Skillsets
- Certified SAFe 4 Agilist
- Certified Scrum Master
- Certified AWS cloud Practitioner
- Highly proficient in test management and collaboration tools: HP ALM, Jira, Confluence, RQM, RTC
- Advanced skillsets in Microsoft Office: Excel, Visio, Word, Project, PowerPoint
- Proficient in testing technologies/CRM tools: API GW, service virtualization
Timeline
DSO Manager
Nbn Co
09.2022 - Current
Test Enablement Manager
Nbn Co
05.2021 - 08.2022
UAT Release Test Manager
Nbn Co
05.2017 - 04.2021
Snr QA /Test Analyst
Infosys
12.2011 - 12.2016
Bachelor of Engineering - Computer Science Engineering
VTU University
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