NANDINI
Newcastle,NSW
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
4
4
years of professional experience
Work History
Assistant in Nursing
Health and rehab research Inc.
Mississauga, Ontario
08.2021 - 03.2024
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Reported concerns to nurse supervisor to promote optimal care.
- Made beds to support activities of daily living.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Assisted with meal planning to meet nutritional plans.
- Performed light housekeeping duties such as laundry services for residents.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
CUSTOMER SALES AND SERVICE EXPERT
Canadian tire
Brampton, Ontario
10.2019 - 08.2021
- Responded to telephone inquiries and complaints following standard operating procedures
- Developed strong problem-solving skills to provide solutions to customers' issues
- Addressed customers courteously using suitable methods and problem-solving skills
- Handled customer complaints and inquiries in a courteous and efficient manner by providing exceptional customer service to ensure customer satisfaction and organizational skills
- Implemented innovative strategies to improve operational efficiency and reduce costs
- Developed and maintained relationships with customers to ensure repeat business.
Education
CERTIFICATE OF TECHNICAL STUDIES - Data Analytics
Correlation one
10.2023
DIPLOMA IN IN SOFTWARE ENGINEERING -
Sheridan college of science and technology
01.2020
Skills
- Interpersonal skills
- Disability Support
- Recreational Activities
- Compassionate client care
- Collaboration skills
- Time Management
- Problem solving
- Critical thinking
- Teamwork
- Attention to detail
- Time management
Websites
References
References available upon request.
Timeline
Assistant in Nursing
Health and rehab research Inc.
08.2021 - 03.2024
CUSTOMER SALES AND SERVICE EXPERT
Canadian tire
10.2019 - 08.2021
CERTIFICATE OF TECHNICAL STUDIES - Data Analytics
Correlation one
DIPLOMA IN IN SOFTWARE ENGINEERING -
Sheridan college of science and technology
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