Summary
Overview
Work History
Education
Skills
Timeline
Generic

NAOMI ALICIA CASTILLO ESTRADA

Hove

Summary

Friendly and reliable hospitality professional with hands-on experience as a barista and waitstaff. Skilled in operating espresso machines, providing exceptional customer service, and thriving in fast-paced environments. Passionate about creating a welcoming space for all guests and contributing positively to team culture.

I am available to work on weekends and most weekdays, and I am flexible with shifts.

Overview

3
3
years of professional experience

Work History

Barista

Plenty Cafe
06.2025 - Current


  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Japanese Restaurant Manager

Hiro Grill and Yakitori Bar
05.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Led by example on the floor during peak hours, supporting staff with hands-on service.
  • Monitored daily sales, processed cash-ups, and reported revenue to upper management.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Waiter

SATO JAPANESE RESTAURANT
05.2022 - 05.2024
  • Take orders from and serve food and beverages to customers.
  • Perform consistent check-ins with customers to ensure satisfaction and respond quickly to complaints.
  • Communicate with other staff and serve food and beverages to customers efficiently.

Coffee Barista

Coffee Gods Cafe
10.2023 - 02.2024


  • Operated a commercial espresso machine to prepare a variety of espresso-based drinks with consistency and care.
  • Resolved customer concerns professionally, maintaining a welcoming and inclusive atmosphere.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.



Education

Bachelor of Arts - International business

University of South Australia
Adelaide, SA
09-2025

English Course -

South Australian Institute of Business & Technology (SAIBT)
Adelaide, SA
01.2022

High School - undefined

Naniwa High School
03.2018

Skills

  • Provide Responsible Service of Alcohol (RSA)
  • Responsible person(RP)
  • ILETS: 55
  • Language: Native in Japanese and Spanish
  • Fluent in English
  • Friendly, positive attitude

Timeline

Barista

Plenty Cafe
06.2025 - Current

Japanese Restaurant Manager

Hiro Grill and Yakitori Bar
05.2024 - Current

Coffee Barista

Coffee Gods Cafe
10.2023 - 02.2024

Waiter

SATO JAPANESE RESTAURANT
05.2022 - 05.2024

High School - undefined

Naniwa High School

Bachelor of Arts - International business

University of South Australia

English Course -

South Australian Institute of Business & Technology (SAIBT)

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NAOMI ALICIA CASTILLO ESTRADA