Naomi Swadling
Lithgow,NSW
Summary
Positive, Hardworking and reliable.
Focused on going above and beyond to support the team and serve our customers.
Motivated to learn and grow as a disability support worker.
Overview
11
11
years of professional experience
1
1
Certification
Work History
House Cleaner
Whispering Pines
Blue Mountains
03.2024 - Current
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Sales Representative
Southern Hospitality
01.2015 - 08.2018
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed kitchen designs that maximized available space and met customer expectations.
- Collaborated with contractors and suppliers to ensure accurate measurements and specifications were met.
- Organized client visits, presentations, product demonstrations and trade shows.
- Collaborated with other departments such as marketing, finance, logistics.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Head Chef
Stranded Restaurant
Dee Why
01.2013 - 08.2017
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
- Organized kitchen staff to ensure efficient operations during peak service hours.
- Trained new kitchen staff in food safety regulations and proper cooking techniques.
- Ordered food supplies from vendors to maintain adequate stock levels.
- Monitored food production to guarantee quality standards were met.
- Established portion control guidelines to reduce waste and maximize profits.
- Ensured compliance with health department regulations regarding hygiene and sanitation practices.
- Created weekly work schedules for kitchen personnel based on anticipated business volume.
Education
Crt 3 Commercial Cookery - Cookery
Blue Mountains Tafe
Wentworth Falls, NSW01-2005
Skills
- Customer services
- Relationship building
- Great verbal communication
- Problem - solving
- Team work
- Housekeeping and cooking skills
Certification
- Full drivers license
- Car with full comprehensive insurance
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
House Cleaner
Whispering Pines
03.2024 - Current
Sales Representative
Southern Hospitality
01.2015 - 08.2018
Head Chef
Stranded Restaurant
01.2013 - 08.2017
Crt 3 Commercial Cookery - Cookery
Blue Mountains Tafe