NAQIB ARIFF ALI MOHAMED

• Applying knowledge of ICT infrastructure, networks and Telstra products (e.g. WAN, LAN, Cloud) and leveraging tried and tested project management methodologies and tools (e.g. Jira, Confluence, Microsoft Planner) to support the delivery of technical projects that amplify the customer and business outcomes.

• Taking ownership of their own work/activities including planning, developing, implementing technical projects, reporting deliverables against the project plan, developing stakeholder engagement/communication plans and defining project resource requirements. Guiding success by tracking and reporting activities against the project plan and escalating any unanticipated variations for approval.

• Authentically collaborates with a set of defined stakeholders to deliver technical projects on time and to budget, achieving the intended outcomes utilising excellent organisational skills, knowledge and analytical thinking to meet project requirements.

• Using technical knowledge to distil and refine complex technical products, requirements and architectures into language that non-technical team members and stakeholders understand, in order to generate and improve project outputs and deliverables.

• Leveraging sound interpersonal and communication skills to collaborate with team members and external partners in a meaningful way to identify and record important technical specifications and service requirements, including translating them into functional specifications to support the execution of project requirements.

• Actively contributing to continuous improvement initiatives and identifies opportunities to innovate within the project team to support measurable improvements to effectiveness, customer experience and/or profitability.

• Deliver to the customer all facets of project performance, often exceeding their expectations through the application of the delivery methodology
• Coaching members of the team as needed to optimize the efficiency of the project team
• Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
• End to End Project Manager for incorporation in the overall project plan and governance processes
• Positively manage the customer relationship to monitor and effectively manage any changes to requirements or expectations
• Ensuring the project delivers the agreed solution within defined quality, time, and cost constraints
• Be the single Telstra point of contact for all project communications, including change management correspondence and status reporting, for all key stakeholders
• Effectively manage risks associated with the delivery of projects through the preparation of appropriate mitigation and contingency plans, regular monitoring and control of activities, and effective issue management throughout the project's life cycle
• Working with the PMO to develop and establish the Governance framework for the Program
• Working with cross functional teams to maximize efficient delivery of the project deliverables

• Migrated 100+ Ethernet Lite services to NBN