Narelle Murray
Wodonga,VIC
Summary
Proficient administrative assistant with over a decade of experience in enhancing office operations through effective communication, organization, and problem-solving. Committed to delivering top-notch customer service and maintaining operational efficiency.
Overview
45
45
years of professional experience
Work History
Administration Assistant
Aero Refuellers
Albury
09.2012 - 11.2025
- Coordinated office correspondence and communications to support operational efficiency.
- Maintained filing systems to ensure easy access to documents and records.
- Provided administrative support to management team.
- Handled customer inquiries with professionalism and efficiency.
- Performed data entry tasks accurately within specified timeframes.
- Answered incoming calls in a professional manner.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Delivered clerical assistance to meet departmental needs.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Handled processing of financial documents, contracts, expense reports, and invoices to ensure accuracy and compliance.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Oversaw inventory management and supply ordering to maintain seamless daily operations.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Responded to customer issues to provide immediate resolution and improve retention.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
Administration Manager
Coles Myer Group
Albury
01.1981 - 06.2005
Skills
- Administrative support
- Administrative support
- Office management
- Administrative operations
- Records management
- Data entry
- Financial processing
- Invoice processing
- Account reconciliation
- Financial record keeping
- Spreadsheet tracking
- Data organization
- Scheduling appointments
- Travel arrangements
- Reception desk management
- Customer service
- Attention to detail
- Time management
- Problem solving
- Verbal communication
- Interpersonal skills
- Verbal communication
- File organization
Timeline
Administration Assistant
Aero Refuellers
09.2012 - 11.2025
Administration Manager
Coles Myer Group
01.1981 - 06.2005