NARINTRON PROMTANTHONG
Sydney,NSW
Summary
Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control. Talented Cafe Manager with proven skills in restaurant management and staff training. Maximizes business profits with strong sales pushes and expense controls. Trained in food safety and health code requirements.
Overview
6
6
years of professional experience
Work History
Cafe Manager
Cafe Giulia
08.2017 - Current
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
Assistant Manager
Rara
02.2021 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
BBA - Accounting And Business Management
Mae Fah Luang University
Thailand08.2016
Skills
- Customer Experience Management
- Timekeeping
- Capital Expenditures Oversight
- Strategize Business Plans
- Sales Promotion
- Oversee Administrative Functions
- Credit Terms Determination
- Cost Control
- Menu Updating
- Maintaining Clean Work Areas
- Payroll Administration and Timekeeping
- Customer Deliveries
- Staff Management
- Billing and Payment Processing
- Price Structuring
- Inventory Tracking and Management
- Business Leadership
- Marketing
- Cafe Operations Management
- Market and Competitor Research
- FoodService
Timeline
Assistant Manager
Rara
02.2021 - 05.2023
Cafe Manager
Cafe Giulia
08.2017 - Current
BBA - Accounting And Business Management
Mae Fah Luang University
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