Narrelle Brown
Maryland,NSW
Summary
Dedicated Community Support Worker with extensive experience at Sunnyfield Disability Services, skilled in individualized support and crisis intervention. Proven ability to enhance client well-being through active listening and effective teamwork. Successfully developed tailored care plans, fostering independence and promoting life skills, ensuring clients achieve their personal goals.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Support Worker
Sunnyfield Disability Services
03.2022 - Current
- Assisted clients with daily living activities, promoting independence and well-being.
- Supported development and implementation of individual care plans tailored to client needs.
- Communicated effectively with clients and families to ensure understanding of care procedures.
- Collaborated with multidisciplinary teams to coordinate comprehensive support services.
- Monitored client progress and reported observations to supervisors for care adjustments.
- Provided emotional support to clients, fostering a positive and encouraging environment.
- Participated in training sessions to enhance skills in crisis intervention and conflict resolution.
- Maintained accurate documentation of client interactions and care provided for compliance purposes.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
Community Support Worker
Allstaff Health
02.2017 - 06.2022
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
- Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
- Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
Community Support Worker
Programmed Health Professionals
02.2016 - 03.2022
- Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
- Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
- Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
Personal Care Assistant
Tinonee Gardens The Multicultural Village
01.2015 - 03.2017
- Provided personalized care and support to clients, enhancing daily living activities and overall well-being.
- Assisted clients with mobility, ensuring safety during transfers and movement within their homes.
- Monitored client health indicators, reporting changes to healthcare professionals for timely interventions.
- Developed individualized care plans in collaboration with clients and families, addressing unique needs and preferences.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Support Worker
Calvary Community Care
01.2011 - 02.2015
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Developed individualized care plans in collaboration with multidisciplinary teams to address client needs.
- Facilitated effective communication between clients, families, and healthcare providers to ensure cohesive support.
- Monitored client progress, adjusting care strategies as necessary to improve outcomes and satisfaction.
- Promoted community integration by providing extensive physical, emotional and social support.
Community Support Worker
Catholic Care Community
03.2009 - 03.2011
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Conducted thorough assessments to identify areas of need, devising targeted interventions for maximum impact.
- Facilitated group sessions focused on skill-building activities, promoting social engagement and personal growth among participants.
- Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
Education
No Degree -
Waratah Technology High School
Waratah, NSWSkills
- Behavioral support
- Disability awareness
- Transportation assistance
- Individualized support
- Life skills training
- First aid and CPR
- Personal care assistance
- Active listening
- Teamwork and collaboration
- Teamwork
Certification
- Certificate III In Home & Community Care
Timeline
Community Support Worker
Sunnyfield Disability Services
03.2022 - Current
Community Support Worker
Allstaff Health
02.2017 - 06.2022
Community Support Worker
Programmed Health Professionals
02.2016 - 03.2022
Personal Care Assistant
Tinonee Gardens The Multicultural Village
01.2015 - 03.2017
Support Worker
Calvary Community Care
01.2011 - 02.2015
Community Support Worker
Catholic Care Community
03.2009 - 03.2011
No Degree -
Waratah Technology High School