Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteering
Referees
Timeline
Generic

Nasia Venetsanakos

Melbourne,VIC

Summary

I am currently a post-graduate student at Monash University studying Reproductive Science, and am seeking a job role that gives me relevant exposure to the industry and where I can apply my knowledge to make a difference.

Before this I completed my Bachelor of Science, with double majors in Developmental Biology and Biochemistry. I am a hardworking individual who's eager to expand her repertoire of skills, completing all tasks with a smile and enthusiastic approach.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer Experience Team Leader/ Duty Manager

Tennis World- Tennis Australia
02.2022 - Current
  • Guided team members to foster proper completion of assigned duties and promoted high standards through personal example to help each member understand expected behaviours and standards.
  • Data entry and administration (eg. debt collecting and stock input)
  • Maintaining the safety of the work environment, for both employees and customers (Incident reporting where necessary, to improve outcomes of any potential dangers)
  • Provided a friendly, professional and efficient customer service at all times, via phone, email and face-to-face
  • Hosting birthday parties and Rod Laver Arena tours
  • Provided administration and customer service support to Social Leagues (finding fill-in players, entering scoresheets, preparing competition evenings, marking player attendance, entering teams into League Manager)
  • Assist with membership and court booking enquiries

Court Services Assistant

Australian Open- Tennis Australia
11.2019 - Current
  • Setting up courts for play & maintaining them throughout the tournament (includes drying them in wet weather, taking off marks on sponsor signage/court, blowing leaves)
  • Making ice products (ice bags, rolled & flat ice towels) & operating icy breeze machines on court for players
  • Satisfying any requests and demands that players have when on court
  • Assisting laundry services

Intern

Analytical MicroLabs
02.2023 - 07.2023
  • Microbiological examinations of food, water and environmental samples
  • Following Standard Operating Procedures (SOPs)
  • Selective enrichment to favour the growth of a particular species
  • Spread plating
  • Antibiotic testing
  • COVID extraction and PCR

Front of House Staff

Royal Victorian Yacht Club
10.2021 - 02.2022
  • Promoting membership sign ups, especially social memberships
  • Bartending
  • Floor staff (taking orders, food serving, cleaning, and ensuring a tidy workspace)
  • Setting up for events/ functions, such as regattas, weddings, seated dinners, and lunches etc


Customer Service Employee

Woolworths
05.2017 - 05.2021
  • Assisting with customer enquiries at the service desk & at self-serve checkouts
  • Picking online deliveries for customers
  • Cash handling
  • Ensuring area is kept clear and tidy
  • Stocking drinks and confectionary (front facing)
  • Fresh food fair: Involved promoting healthy eating to young children, via conducting demonstrations/ activities with the kids such as fruit skewers and sensory educational games

Education

Bachelor of Science - Developmental Biology And Biochemistry

Monash University
Clayton, VIC
12.2023

High School Diploma -

Albert Park College
Albert Park, VIC
11.2019

Greek Language

Saint Nicholas Greek Language School
Yarraville, VIC
11.2018

Skills

  • Attention to Detail
  • Efficient and Effective Communication
  • Continuous learning
  • Confidentiality and Professionalism
  • Anatomy knowledge, Medical terminology
  • Computer literacy

Certification

  • Drivers license (have my own vehicle)
  • Working with Children's Check
  • Police Check
  • Responsible Service of Alcohol certificate

Languages

Greek
Professional Working
English
Native or Bilingual

Volunteering

- 2017 Ballkid at the Australian Open

Referees

Available upon request

Timeline

Intern

Analytical MicroLabs
02.2023 - 07.2023

Customer Experience Team Leader/ Duty Manager

Tennis World- Tennis Australia
02.2022 - Current

Front of House Staff

Royal Victorian Yacht Club
10.2021 - 02.2022

Court Services Assistant

Australian Open- Tennis Australia
11.2019 - Current

Customer Service Employee

Woolworths
05.2017 - 05.2021

Bachelor of Science - Developmental Biology And Biochemistry

Monash University

High School Diploma -

Albert Park College

Greek Language

Saint Nicholas Greek Language School

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Nasia Venetsanakos