Nasia Venetsanakos
Melbourne,VIC
Summary
I am currently a post-graduate student at Monash University studying Reproductive Science, and am seeking a job role that gives me relevant exposure to the industry and where I can apply my knowledge to make a difference.
Before this I completed my Bachelor of Science, with double majors in Developmental Biology and Biochemistry. I am a hardworking individual who's eager to expand her repertoire of skills, completing all tasks with a smile and enthusiastic approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Experience Team Leader/ Duty Manager
Tennis World- Tennis Australia
02.2022 - Current
- Guided team members to foster proper completion of assigned duties and promoted high standards through personal example to help each member understand expected behaviours and standards.
- Data entry and administration (eg. debt collecting and stock input)
- Maintaining the safety of the work environment, for both employees and customers (Incident reporting where necessary, to improve outcomes of any potential dangers)
- Provided a friendly, professional and efficient customer service at all times, via phone, email and face-to-face
- Hosting birthday parties and Rod Laver Arena tours
- Provided administration and customer service support to Social Leagues (finding fill-in players, entering scoresheets, preparing competition evenings, marking player attendance, entering teams into League Manager)
- Assist with membership and court booking enquiries
Court Services Assistant
Australian Open- Tennis Australia
11.2019 - Current
- Setting up courts for play & maintaining them throughout the tournament (includes drying them in wet weather, taking off marks on sponsor signage/court, blowing leaves)
- Making ice products (ice bags, rolled & flat ice towels) & operating icy breeze machines on court for players
- Satisfying any requests and demands that players have when on court
- Assisting laundry services
Intern
Analytical MicroLabs
02.2023 - 07.2023
- Microbiological examinations of food, water and environmental samples
- Following Standard Operating Procedures (SOPs)
- Selective enrichment to favour the growth of a particular species
- Spread plating
- Antibiotic testing
- COVID extraction and PCR
Front of House Staff
Royal Victorian Yacht Club
10.2021 - 02.2022
- Promoting membership sign ups, especially social memberships
- Bartending
- Floor staff (taking orders, food serving, cleaning, and ensuring a tidy workspace)
- Setting up for events/ functions, such as regattas, weddings, seated dinners, and lunches etc
Customer Service Employee
Woolworths
05.2017 - 05.2021
- Assisting with customer enquiries at the service desk & at self-serve checkouts
- Picking online deliveries for customers
- Cash handling
- Ensuring area is kept clear and tidy
- Stocking drinks and confectionary (front facing)
- Fresh food fair: Involved promoting healthy eating to young children, via conducting demonstrations/ activities with the kids such as fruit skewers and sensory educational games
Education
Bachelor of Science - Developmental Biology And Biochemistry
Monash University
Clayton, VIC12.2023
High School Diploma -
Albert Park College
Albert Park, VIC11.2019
Greek Language
Saint Nicholas Greek Language School
Yarraville, VIC11.2018
Skills
- Attention to Detail
- Efficient and Effective Communication
- Continuous learning
- Confidentiality and Professionalism
- Anatomy knowledge, Medical terminology
- Computer literacy
Certification
- Drivers license (have my own vehicle)
- Working with Children's Check
- Police Check
- Responsible Service of Alcohol certificate
Languages
Greek
Professional Working
English
Native or Bilingual
Volunteering
- 2017 Ballkid at the Australian Open
Referees
Available upon request
Timeline
Intern
Analytical MicroLabs
02.2023 - 07.2023
Customer Experience Team Leader/ Duty Manager
Tennis World- Tennis Australia
02.2022 - Current
Front of House Staff
Royal Victorian Yacht Club
10.2021 - 02.2022
Court Services Assistant
Australian Open- Tennis Australia
11.2019 - Current
Customer Service Employee
Woolworths
05.2017 - 05.2021
Bachelor of Science - Developmental Biology And Biochemistry
Monash University
High School Diploma -
Albert Park College
Greek Language
Saint Nicholas Greek Language School
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