Natalee Balzan

Deliver weekly updates on portfolio status during General Recruitment Services meetings.

Ensure effective management of the Regional & Rural team’s workload to meet deadlines and achieve KPIs

Facilitate fortnightly 'Hard to Fill' meetings to enhance team collaboration on challenging requisitions.

Conduct monthly check-ins with team members to provide essential resources and support for their professional and personal growth.

Deliver a consistently high level of customer service within the Metro portfolio while advising Hiring Managers on their vacancies.

Collaborate effectively within the General Recruitment Service to streamline processes and enhance team performance.

Prepare advertising text and social media posts to attract qualified candidates.

Built and maintained strong relationships with casual nurses and nursing agencies while prioritising workload to minimise staffing deficits across the hospital.

Collaborate with the Deputy Director of Nursing to manage recruitment efforts and streamline processes as needed.

Develop and plan rosters for nursing staff in the Casual Nursing Service, ensuring compliance with industry award.

Provided efficient customer service for incoming calls and reception duties in both the Emergency Department and Outpatient Department, ensuring accurate registration information to support clinical operations.

Maintain patient confidentiality at all times.

Responsible for all administrative procedures for TACP, HITH, HAH, and RITH programs while delivering high-level customer service.

Manage the allocation of fleet resources and ensured regular vehicle maintenance.

Conduct staff inductions for new employees and served as a Fire Warden.

Manage all clerical and administrative duties related to patient registration and admissions in the Emergency Department.

Ensure effective communication within the team, trained new staff, and upheld patient privacy and confidentiality with empathy and compassion at all times.