NATALEE DE SMET
Chisholm,ACT
Summary
Driven and resourceful administrative professional with many years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
20
20
years of professional experience
Work History
Store Services Manager
Woolworths
09.2015 - 03.2024
Workforce Capability and Development - Advisor
Department of Prime minister and Cabinet
06.2023 - 10.2023
Executive Assistant
University of Canberra
11.2021 - 06.2023
Student Support Officer/Office Manager
Yurauna Centre, Canberra Institute of Technology
02.2012 - 10.2013
Post Office Box Sorter/ Mail Officer
Australia Post Mail
Data Entry Operator
PSMA Australia - Google Earth
01.2007 - 12.2008
Personal Assisstant to Senior Medical Officer
Area Health Service, ACT and NSW
01.2004 - 12.2005
Accommodation Manager/Assisstant Mess Manager
Duntroon Officers Mess
- 12.2003
Skills
- Advanced Administrative Skills:
- Project Management: Expertise in overseeing and facilitating timely project completion
- Advanced Microsoft Office Skills: Proficiency in utilizing Microsoft Excel for advanced data analysis and Microsoft Access for database management
- Customer Relationship Management (CRM) Software: Experience in operating CRM platforms like Salesforce or HubSpot to manage customer interactions and data
- Financial Reporting: Expertise in generating detailed financial reports and budget sheets
- Procurement: Experience in procuring office supplies and negotiating with suppliers to acquire favourable terms
- Legal Compliance: Knowledge of pertinent legal and regulatory requirements related to office management
- Change Management: Ability to effectively manage and adapt to organizational changes
- Employee Onboarding: Experience in recruiting, onboarding, and training new employees
- Event Management: Skill in planning and coordinating corporate events and meetings
- Policy Implementation: Experience in formulating, implementing, and enforcing office policies and procedures
- Scheduling Software: Proficiency in using scheduling tools like Calendly or Doodle to manage appointments and meetings
- Digital File Management Systems: Experience in utilizing systems like Google Drive and Dropbox for file management and collaboration
- Multilingual Communication: Ability to communicate professionally in multiple languages to support multilingual staff and clientele
- Social Media Management: Skill in managing professional social media accounts to enhance corporate communication
- Technical Troubleshooting: Basic troubleshooting of common hardware and software issues within the office
- Soft Skills:
- Adaptability: Ability to adjust swiftly to new tasks and environments
- Conflict Resolution: Skill in mediating conflicts among staff to maintain a harmonious work environment
- Critical Thinking: Ability to analyze situations and propose creative solutions
- Emotional Intelligence: High awareness of one's own and others' emotions, enabling the judicious and empathetic navigation of interpersonal relationships
- Leadership: Ability to lead and inspire a team, effectively delegating tasks
- Negotiation: Skill in negotiating tasks and deadlines with staff
Timeline
Workforce Capability and Development - Advisor
Department of Prime minister and Cabinet
06.2023 - 10.2023
Executive Assistant
University of Canberra
11.2021 - 06.2023
Store Services Manager
Woolworths
09.2015 - 03.2024
Student Support Officer/Office Manager
Yurauna Centre, Canberra Institute of Technology
02.2012 - 10.2013
Data Entry Operator
PSMA Australia - Google Earth
01.2007 - 12.2008
Personal Assisstant to Senior Medical Officer
Area Health Service, ACT and NSW
01.2004 - 12.2005
Post Office Box Sorter/ Mail Officer
Australia Post Mail
Accommodation Manager/Assisstant Mess Manager
Duntroon Officers Mess
- 12.2003
References
- Ms Kara Payne, Store Manager, Woolworths Erindale, 0437794218
- Ms Naiomi Townsend, Aussie Home Loans, 0435936203
Nationality
Aboriginal
References
- Ms Kara Payne, Store Manager, Woolworths Erindale, 0437794218
- Ms Naiomi Townsend, Aussie Home Loans, 0435936203
Nationality
Aboriginal
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