Nataleigh Garwood
Saint Albans,Victoria
Summary
Energetic and results-driven leader with three years of experience in hospitality. Passionate about leading my team to success, I thrive in fast-paced environments and love taking on new challenges. I am ready to bring my creativity and positive energy to the workplace and contribute to its success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager on Duty
Zone Bowling
06.2024 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
Party Coordinator
Zone Bowling
08.2023 - Current
- Increased guest satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
- Ensured timely setup and breakdown of events through effective coordination with team members.
- Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
- Achieved positive client feedback by consistently delivering high-quality customer service before, during, and after each event.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Party Coordinator
ZONE BOWLING Watergardens
10.2021 - 08.2023
- Increased guest satisfaction by promptly addressing concerns and providing creative solutions for various event needs.
- Ensured timely setup and breakdown of events through effective coordination with team members.
- Boosted repeat business by delivering memorable parties that exceeded client expectations through exceptional attention to detail and clear communication.
- Achieved positive client feedback by consistently delivering high-quality customer service before, during, and after each event.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Copperfield College
Delahey11-2023
Skills
- Leadership
- Customer service focus
- Sales and marketing
- Staff training and development
Accomplishments
Upsale Champion - School Holidays Week One January 2025 Venue Winner
Top Contributor - School Holidays Week One July 2024 Venue Winner
Certification
-Responsible Service Of Alcohol
-Working With Children Check
Timeline
Manager on Duty
Zone Bowling
06.2024 - Current
Party Coordinator
Zone Bowling
08.2023 - Current
Party Coordinator
ZONE BOWLING Watergardens
10.2021 - 08.2023
-Responsible Service Of Alcohol
-Working With Children Check
High School Diploma -
Copperfield College
Similar Profiles
Stephen KingStephen King
Food and Beverage Attendant at Zone BowlingFood and Beverage Attendant at Zone Bowling
Leticia CortezLeticia Cortez
Party Host + Cafe Team Member at Zone BowlingParty Host + Cafe Team Member at Zone Bowling
Christina KostovskaChristina Kostovska
Guest Services Attendant at Zone BowlingGuest Services Attendant at Zone Bowling