Natalia Mathey Vlachos
Brisbane
Summary
Enthusiastic and customer-focused retail professional with experience in jewellery and souvenir sales. Skilled in providing exceptional customer service, maintaining product displays, and managing transactions with accuracy and efficiency. Strong attention to detail, product knowledge, and a passion for creating a welcoming shopping experience that builds customer loyalty and drives sales.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Australia The Gift Souvenir
11.2024 - 08.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Organized merchandise displays to promote visibility and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout process.
- Maintained cleanliness and organization of store environment to uphold brand standards.
Sales Associate
Goldmark Jewellers
03.2023 - 07.2024
- Assisted customers in selecting jewellery pieces, providing personalized recommendations based on preferences.
- Maintained visual merchandising standards to enhance product presentation and attract customer attention.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
- Educated customers on product features, care instructions, and warranty information to promote informed purchases.
Skills
- Operating POS system
- Organised time management
- Excellent communication skills
- Problem-solving
- Easily adaptable to environments
- Build and maintain customer relationship
- Working in fast pace environments
- Teamwork and collaboration
- Cash handling
- Sales expertise
- Upselling strategies
- Product merchandising
Certification
- Jewellery Product knowledge 2023
- Australia Barista School - August 2025
Languages
English
Native or Bilingual
Portuguese
Full Professional
Greek
Limited Working
Timeline
Retail Sales Associate
Australia The Gift Souvenir
11.2024 - 08.2025
Sales Associate
Goldmark Jewellers
03.2023 - 07.2024