NATALIA WEBBER
Coomera,Queensland
Summary
Customer service representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. With 6+ years of experience in the work force, always looking to expand professionally and willing to take on new challenges and learn new things.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Timber Expert - Timber Department
Bunnings Warehouse
10.2020 - Current
- Deliver exceptional customer service by providing tailored product recommendations and handling inquiries, complaints, and trade account sign-ups.
- Coordinate trade orders and deliveries, including managing transactions exceeding $10,000.
- Operate the cut shop to accurately cut timber to customer specifications while adhering to safety protocols.
- Efficiently pick and pack timber orders to ensure timely delivery and customer satisfaction.
- Operate forklifts and other equipment to safely handle and transport heavy materials.
- Build and maintain strong relationships with trade clients to support business growth.
- Resolve customer complaints with professionalism, ensuring positive outcomes and repeat business.
Shift Supervisor
Domino's Pizza
01.2018 - 01.2021
- Delivered excellent customer service and resolved complaints to ensure satisfaction.
- Adhered to company policies while leading store closures.
- Improved staff retention by fostering a positive work environment and addressing concerns.
- Optimised peak-hour operations through effective resource and staff management.
- Streamlined inventory processes, reducing waste and maintaining optimal stock levels
Event Set Up Crew
W. Events
01.2017 - 01.2019
- Completed post-event tasks, including area breakdown, waste removal, and facility cleaning.
- Assisted with event setup, ensuring readiness within strict timeframes.
- Utilised strong communication and interpersonal skills to collaborate effectively with management and team members.
- Thrived under tight deadlines in fast-paced environments.
Education
Bachelor of Business
Griffith University
10-2026
Completed Year 12
Pimpama State Secondary College
11.2020
Skills
- Leadership and Team Management
- Customer Service Excellence
- Communication
- Problem-Solving
- Technical Proficiency
- Time Management
- Attention to Detail
- Adaptability
Certification
- Blue Card (Expires March 2026)
- Forklift License (Expires 11th April 2029)
- Test and Tag Qualified (2022)
- RSA (2020)
- Diploma of Business (2020)
- Cert II in Skills for Work & Vocational Pathways (2020)
- Queensland Certificate of Education - QCE (2020)
References
- Cassie Walker (Bunnings Co-Ordinator) , +61 424 947 780
- Keval Patel (Dominos Manager) , +61 401 602 016
- Liv Chapman (Events Coordinator) , liv@weventsgroup.com.au
https://www.linkedin.com/in/natalia-webber-9b9b7626a
Timeline
Timber Expert - Timber Department
Bunnings Warehouse
10.2020 - Current
Shift Supervisor
Domino's Pizza
01.2018 - 01.2021
Event Set Up Crew
W. Events
01.2017 - 01.2019
Bachelor of Business
Griffith University
Completed Year 12
Pimpama State Secondary College
Similar Profiles
Ainslie RussellAinslie Russell
Trade Desk Team Member at Bunnings WarehouseTrade Desk Team Member at Bunnings Warehouse
Mikayla KirbyMikayla Kirby
Retail at Bunnings WarehouseRetail at Bunnings Warehouse
Connor WoodrowConnor Woodrow
Trade Specialist at Bunnings WarehouseTrade Specialist at Bunnings Warehouse