Natalie Altundag
Vetting Administration - Security Assessments
Dover Heights
Summary
Dedicated and highly motivated Australian Government professional with extensive experience managing complex and sensitive administrative processes within high-pressure operational environments. Currently employed as an AE4 with the Department of Home Affairs, with demonstrated success acting in an AE5 position, administering security assessment workflows while maintaining the highest standards of accuracy, confidentiality, integrity and procedural compliance.
Recognised for sound judgement, analytical thinking and exceptional attention to detail, with the ability to manage competing priorities and deliver high-quality outcomes in fast-paced environments. A proactive and adaptable professional who thrives in collaborative teams, contributes to continuous process improvement, mentors colleagues, and builds trusted relationships with stakeholders through professionalism, discretion and effective communication.
Committed to upholding the values of integrity, accountability and service excellence, I am eager to contribute my operational expertise, resilience and commitment to protecting Australia’s national security as an AE6 within ASIO.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Vetting Admin Officer (AE4) – Security Assessment
Department Of Home Affairs
10.2025 - Current
- Coordinate the administrative processing of security assessment cases, ensuring accuracy, timeliness and compliance with legislative and policy requirements.
- Manage a high-volume caseload, prioritising competing tasks while consistently meeting operational deadlines.
- Conduct quality assurance checks, resolve discrepancies and maintain the integrity of sensitive information across secure systems.
- Liaise with internal stakeholders to support the timely progression of security assessments and operational priorities.
- Complete security assessment workflows requiring sound judgement, discretion and exceptional attention to detail.
- Mentor colleagues, share knowledge and contribute to a collaborative, high-performing team environment.
- Identify and implement process improvements to enhance workflow efficiency and service delivery.
- Adapt quickly to changing operational demands, maintaining high-quality outcomes during periods of increased workload.
Senior Account and Administration Manager
Learning Sphere Training Solutions/ Industry Upskill
02.2022 - Current
- Develop long-lasting client relationships by providing exceptional customer service and support. Streamline account management processes, improving overall efficiency and productivity.
- Coordinate efforts across teams to ensure seamless delivery of products and services to clients.
- Mentor junior account managers, fostering their professional growth and skills development within Industry Upskill.
- Produce financial statements and reports in a timely manner to support business needs and decisions
- Cultivate productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Recognised as an approachable leader who fosters open communication among team members, resulting in a positive work environment.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated complex schedules for senior management, optimising time usage for maximum efficiency and productivity.
Director, Elite Soccer Academy
Elite Soccer Academy Sydney
01.2020 - 06.2024
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimise productivity and resource allocation.
- Created organisation's mission and vision statements for use by employees.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Education
B Psych And Social Sciences -
University of Western Sydney
Sydney, NSW 02.2023 - Current
Cert IV Leadership And Management - Organisational Management
Australian College of Higher Studies
Sydney, NSW 02.2023 - 10.2023
Cert IV - Aircraft Mechanical Engineer
Qantas Airways - Padstow TAFE
Padstow, NSW 04.2001 -
Skills
Highly developed research and analysis skills
Excellent interpersonal and communication skills
Ability to work both independently and collaboratively within a team
Exceptional attention to detail and organisational skills
Proven ability to handle sensitive information with discretion
Conflict resolution and problem-solving aptitude
Adaptability and flexibility in dynamic environments
Commitment to continuous improvement in processes and practices
Timeline
Vetting Admin Officer (AE4) – Security Assessment
Department Of Home Affairs
10.2025 - Current
B Psych And Social Sciences -
University of Western Sydney
02.2023 - Current
Cert IV Leadership And Management - Organisational Management
Australian College of Higher Studies
02.2023 - 10.2023
Senior Account and Administration Manager
Learning Sphere Training Solutions/ Industry Upskill
02.2022 - Current
Director, Elite Soccer Academy
Elite Soccer Academy Sydney
01.2020 - 06.2024
Cert IV - Aircraft Mechanical Engineer
Qantas Airways - Padstow TAFE
04.2001 -
References
Amy Fallon
Department of Home Affairs
(a) AD/VCH
GAL x37869
Traci Bartlett
Department of Home Affairs
AD
GAL x36581