NATALIE BALGERA
Aveley,Australia
Summary
Compassionate and dedicated Disability Support Worker with 2 years of experience in providing comprehensive care and support to individuals with diverse disabilities. Proficient in assisting with daily living activities, promoting independence, and implementing personalized care plans. Strong communicator with a proven ability to build trusting relationships with clients and their families. Experienced in collaborating with multidisciplinary teams to ensure holistic care and advocacy for clients' needs. Committed to fostering an inclusive and empowering environment to enhance the quality of life for all individuals
Overview
40
40
years of professional experience
Work History
Activities & Lifestyle Co-Ordinator
Blue Cove Group
Balcatta, Western Australia
02.2023 - 09.2024
- In this role I also assisted with other duties in office as required
- I have experience in NDIS Disability Coordinating and also Youth Services Coordinating.
- Develop and implement a variety of activities and programs that cater to the diverse needs and interests of our clients.
- Plan and coordinate recreational, social, and therapeutic activities that promote physical, mental, and emotional well-being
- Engage with clients and assess their preferences, abilities, and individual care plans to create tailored activity plans
- Organize outings, events, and workshops both within and outside the facility
Disability Support Worker
Blue Cove Group
Balcatta, Western Australia
08.2022 - 09.2024
- As a Support Worker I am responsible for providing a high level of care provision to Participants daily
- I must always maintain duty of care, safety for myself and the participants and maintain a high level of professionalism
- Providing personal care and support to individuals
- Food Preparation
- Administering Medication
- Assistance with daily activities
- Transport to and from medical appointments and other activities
- Completing reporting documentation
Credit Associate Broker Channel
Commonwealth Bank
Perth, Western Australia
11.2020 - 07.2022
- Credit Associate role is designed to work in partnership with credit teams to support and deliver an exceptional home loan experience for brokers and customers
- I am involved with proactively managing home loan applications from lodgment through to settlement and acting as a key intermediary between multiple mortgage brokers and the internal credit team
- Knowledge and experience of home lending processes and credit experience
- Strong organisational, multi-tasking and problem-solving skills
- Understanding of policy and verification requirements
- Interacting with external brokers daily Australia wide
Finance Broker, Personal Assistant /Broker Support
Atfin Finance
Perth, Western Australia
04.2007 - 02.2022
- Compiling, checking & submitting home loan applications online via aggregator software
- Credit checks & NCCP compliance
- Monitoring loans from submission to settlement
- Liaising with Banks/Lenders, Settlement Agents and clients
- Maintaining databases and customer records
- Preparation and Lodgment of Asset finance applications
Trade Finance Officer
ANZ Bank
Perth, Western Australia
01.1985 - 02.2007
- Providing specialist service and solutions to the International Trade Customer Base
- Process Import/Export bills for collection
- Process letter of credit transactions
- Liaising with Business Banking/Retail Bank and Treasury departments
Education
Newman College
Churchlands, Western AustraliaSkills
- Excellent verbal communication skills
- Sensitivity and understanding
- Ability to work well with others
- Active Listening
- Compassion
- Ability to work independently and make decisions following guideline with minimal or no supervision
- Good leadership skills
- Patience and the ability to remain calm in stressful situations
- Relationship Building
References
Elaine Robinson
Clinical Manger - Blue Cove Group
PH: 0417849919
Timeline
Activities & Lifestyle Co-Ordinator
Blue Cove Group
02.2023 - 09.2024
Disability Support Worker
Blue Cove Group
08.2022 - 09.2024
Credit Associate Broker Channel
Commonwealth Bank
11.2020 - 07.2022
Finance Broker, Personal Assistant /Broker Support
Atfin Finance
04.2007 - 02.2022
Trade Finance Officer
ANZ Bank
01.1985 - 02.2007
Newman College
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