Natalie Buckley
Serpentine,WA
Summary
Customer-oriented professional striving for excellence every single day. Driven Dairy Manager promoting positive interaction with customers, team members and fellow employees. Committed to attentive supervision and leading by example.
Overview
20
20
years of professional experience
Work History
Dairy Manager
IGA Byford
05.2010 - Current
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Established a culture of teamwork among staff members, fostering open communication channels for efficient problem-solving efforts.
- Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
- Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
- Delegated tasks and gave direction to team of 6 employees within dairy department.
Kitchen Hand
Kelly’s Café Restaurant
04.2008 - 04.2010
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other 3 kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Grocery/ Counter Supervisor
Supa IGA- Gosnells
07.2004 - 07.2007
- Provided excellent communication between team members by hosting weekly meetings discussing goals progress challenges faced during the week.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Prioritized safety maintaining a safe working environment through enforcement adherence to protocols and regular equipment checks.
- Managed overall operation of wholesale and retail counter for productive counter operations.
- Streamlined counter operations for increased efficiency through regular staff training and procedure updates.
- Created visually appealing displays showcasing products effectively which led to an increase in impulse purchases.
- Managed cash register transactions, ensuring accuracy and proper handling of cash deposits.
Education
Teachers Assistant/ certificate III -
Central Tafe WA
Northbridge, WA01.2004
Introduction to child care course -
MEERLINGA
Cockburn WA01.1986
Achievement Certificate -
ROSSMOYNE SENIOR HIGH SCHOOL
Rossmoyne12.1984
Skills
- Task Delegation
- Document Management
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking and Organization
- Reliability
- Excellent Communication
- Customer Service Management
- Staff Management
Driverlicense
A
Telephone
0430534354
Personal Information
Date of Birth: 12/31/69
References
- Jackie Bailey, 0419041264
- Penny Tilley, 0419199009, Friend/ Night fill captain
- Sue/ Brian, 94551235, Managers (Kelly’s Café Restaurant)
- Tania Male, 95256358
Timeline
Dairy Manager
IGA Byford
05.2010 - Current
Kitchen Hand
Kelly’s Café Restaurant
04.2008 - 04.2010
Grocery/ Counter Supervisor
Supa IGA- Gosnells
07.2004 - 07.2007
Teachers Assistant/ certificate III -
Central Tafe WA
Introduction to child care course -
MEERLINGA
Achievement Certificate -
ROSSMOYNE SENIOR HIGH SCHOOL
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