Natalie Dickerson
Cedar Party,NSW
Summary
Seasoned nursing professional with proven clinical knowledge and critical thinking skills, experienced with patient care, treatment planning and management.
Organised and reliable candidate with natural interpersonal strengths and excellent communication abilities.
A strong focus on providing comprehensive care to achieve positive patient outcomes
Ready to apply knowledge and skills to care provision in the home setting and willing to further professional development as required.
Overview
35
35
years of professional experience
Work History
After Hours Nurse Manager Facility
Manning Base Hospital
03.2025 - Current
- Allocating beds for admitted patients appropriately.
- Ensuring timely documentation in relevant electronic systems.
- Manage critical incidents calmly under pressure while coordinating a response to provide immediate assistance when required.
- Promote a positive work culture within the nursing team by demonstrating strong leadership qualities and effective conflict resolution skills.
- Quickly respond to situations impacting safety and security to the facility, actualizing crisis prevention interventions to control and de-escalate situations.
- Conduct ongoing monitoring and evaluations of behaviours and conditions, and update executive on call with current information.
- Investigate and resolve issues affecting hospital operations and patient care.
- Manage and motivate employees to be productive and engaged in work, with a focus on patient flow.
- Maintain professional, organized, and safe environment for employees, patients and visitors.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Streamline patient flow through the facility by identifying issues and implementing appropriate solutions,
- Maintain professional demeanour by staying calm when addressing unhappy or angry patients and visitors.
- Streamline the discharge process by collaborating effectively with other healthcare facilities and coordinating with transport providers.
Nurse Unit Manager 2, Critical Care Area (CCA)
Manning Base Hospital
10.2011 - Current
- Perform all aspects of recruitment efforts within CCA, selecting candidates who contribute positively to the team dynamic.
- Actively seek out opportunities for continuing education within the field of nursing management, staying up-to-date on current trends and best practices.
- Establish a strong rapport with patients and their families, addressing concerns and providing valuable support throughout their time in the unit.
- Forster a positive work culture focused on professional growth and development.
- Conduct regular performance evaluations for nursing staff members, providing constructive feedback and identifying opportunities for improvement.
- Manage budgetary concerns within the nursing unit, carefully allocating resources and controlling costs.
- Build nurse rosters ensuring adequate coverage for all shifts while minimizing overtime costs.
- Promote interdisciplinary communication through regular meetings with physicians, therapists, and other healthcare professionals.
- Enhanced the quality of care provided to patients by creating a supportive and collaborative team environment.
- Lead staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigate and independently resolve complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Supervise, direct and motivate high-quality performance from nursing staff.
- Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly respond to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Oversee infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Contribute to hospital-wide accreditation efforts, maintaining compliance with industry standards for nursing practice.
- Manage critical incidents calmly under pressure while coordinating rapid response team to provide immediate assistance when required.
- Advocated for patients'' needs during multidisciplinary meetings, resulting in better-informed treatment decisions tailored to individual circumstances
- Oversee inventory management, optimizing stock levels, and reducing waste.
- Liaising with Intensive Care & Retrieval Stream as well as Cardiology Stream to enhance patient outcomes & service provision.
Clinical Nurse Educator CCA
Manning Base Hospital
06.2011 - 10.2011
- Evaluated clinical staff performance, identifying areas of improvement and providing constructive feedback to drive continuous growth.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
- Assisted in the design of simulation exercises, enhancing hands-on learning experiences for clinical staff members.
- Improved nursing competency through the creation and delivery of targeted training sessions and workshops.
- Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
- Organized and led professional development workshops for nursing staff to improve patient safety and care quality.
Clinical Nurse Specialist CCA
Manning Base Hospital
07.2008 - 06.2011
- Mentored nursing staff through professional development opportunities, enhancing their skill sets and competencies.
- Maintained professional development by attending relevant conferences, workshops, and seminars, staying informed on emerging trends and best practices within the nursing field.
- Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
- Streamlined processes within the department, leading to increased efficiency and better resource allocation.
- Evaluated patient progress and responses to various treatments.
- Interacted effectively with department manager to promptly correct problems and improve services.
- Manage critical incidents calmly under pressure
- Attend rapid responses throughout the facility to provide immediate assistance, as required.
- Perform Team Leader Role, including liaising with retrieval team, NSWAS, transport service, AHNM.
Registered Nurse CCA
Manning Base Hospital
04.2005 - 07.2008
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Provided skilled, timely and level-headed emergency response to critically ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions- invasive ventilation, NIV, CRRT, inotrope administration.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- ECG interpretation
- ABG interpretation
Registered Nurse, Emergency Department
Manning Base Hospital
09.2002 - 04.2005
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Teamed on trauma and emergency interventions involving serious head injuries, out of hospital cardiac arrest, burns, overdose, STEMI.
- Enhanced patient outcomes by delivering prompt and accurate care in life-threatening situations.
- Coordinated with healthcare teams to ensure seamless patient transitions from emergency care to specialized departments.
- Administered emergency medications to stabilize patients, improving chances for recovery.
Surgical Registered Nurse
Manning Base Hospital
12.1995 - 09.2002
- Provided comprehensive education to patients and families regarding surgical procedures, recovery expectations, and follow-up care, promoting informed decision-making.
- Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Enhanced patient outcomes by implementing evidence-based nursing practices and adhering to surgical protocols.
- Assessed patients immediately following surgery to identify and resolve potential complications.
- Participated actively in continuous professional development activities such as attending workshops, seminars, or conferences related to surgery or general nursing practice for staying updated on industry trends.
- Showcased adaptability in handling multiple complex cases simultaneously while prioritizing patient needs according to urgency level.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Registered Nurse
Mayo Private Hospital
10.1994 - 10.1995
- Care of medical & surgical patients
Registered Nurse Orthopaedics
The Royal Newcastle Hospital
01.1991 - 06.1994
- Managed patients post joint replacement, with external fixatures, traction, spinal fractures.
Assistant in Nursing
Stockton Centre
11.1989 - 02.1990
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity for residents with developmental disabilities.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
No Degree - Diploma of Applied Science (Nursing)
The University of Newcastle
Newcastle, NSW05-1991
Skills
- Effective organizational Skills
- Strong patient advocate
- Thorough Patient Assessment
- Collaborative Teamwork
- Excellent verbal & written communication
- Critical thinking
- Attention to detail
- Proactive Self-Starter
- Interpersonal skills
Timeline
After Hours Nurse Manager Facility
Manning Base Hospital
03.2025 - Current
Nurse Unit Manager 2, Critical Care Area (CCA)
Manning Base Hospital
10.2011 - Current
Clinical Nurse Educator CCA
Manning Base Hospital
06.2011 - 10.2011
Clinical Nurse Specialist CCA
Manning Base Hospital
07.2008 - 06.2011
Registered Nurse CCA
Manning Base Hospital
04.2005 - 07.2008
Registered Nurse, Emergency Department
Manning Base Hospital
09.2002 - 04.2005
Surgical Registered Nurse
Manning Base Hospital
12.1995 - 09.2002
Registered Nurse
Mayo Private Hospital
10.1994 - 10.1995
Registered Nurse Orthopaedics
The Royal Newcastle Hospital
01.1991 - 06.1994
Assistant in Nursing
Stockton Centre
11.1989 - 02.1990
No Degree - Diploma of Applied Science (Nursing)
The University of Newcastle
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