Natalie Harris
Munno Para,SA
Summary
Empathetic support worker with a compassionate approach that with the intent to establish trust and connection with clients. Highly organised, mindful, and adaptable, and a valuable team player.
Passionate about working with and supporting Aboriginal families and young Aboriginal people, whilst striving to make a meaningful contribution within a team environment. Thrives on personal growth and embraces challenges as opportunities for development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Individual Support Worker
Your Local Disability Partner
02.2023 - Current
- Provide emotional support to clients during challenging situations or periods of change.
- Transport individuals to events and activities, medical appointments, and shopping trips.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Advocate for client rights within healthcare systems or other relevant agencies.
- Manage medication administration according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
- Monitor client progress regularly, adjusting care plans as needed to optimise outcomes.
- Promote healthy lifestyles by preparing nutritious meals according to dietary restrictions or preferences.
- Participate in ongoing professional development opportunities to stay current on best practices within the field of individual support work.
Disability and Mental Health Support Worker / Cleaner
Twenty80
05.2021 - 11.2021
- Supported clients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Assisted clients to perform important daily activities
- Undertaking tasks outside the home such as taking clients shopping, appointments and community activities
- Provided emotional support
- Administration and case notes
- One on one de-cluttering while providing emotional support throughout the process and beyond
- Enhanced cleanliness in the home by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Cleaner (Subcontracted to Coates Hire)
Vandenbroek Mechanical
01.2021 - 02.2023
- General yard work
- Maintaining and cleaning portable buildings
- General cleaning and maintenance duties within facility
- Stock and maintain supply rooms
- Administration and data entry
- Comply with all health and safety regulations.
Stay at Home Mum
Carer
01.2014 - 01.2021
Exceptional Needs Support Worker
Anglicare SA
01.2011 - 01.2014
- Facilitated community integration for clients by organising social outings, recreational activities, educational opportunities and cultural connections.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Youth Support Worker
Mission Australia
10.2008 - 01.2011
- Responding to the needs of young people who are experiencing drug/ alcohol issues
- Providing a safe and caring environment for intoxicated youth/ and clients with complex needs
- Detailed assessment of clients needs and issues
- Appropriate referral of clients to and from services whilst developing and maintaining relationships with other service providers
- maintain accurate client case notes/ Daily reporting to the manager
- Working within the Mission Australia Values Statement - Compassion, Integrity, Respect, Perseverance, Celebration
- Continual training/ knowledge and awareness of Mental illness
Education
Certificate III in Individual Support (CHC33021)
MADEC Australia
Adelaide, SA07.2025
Health Coaching
Institute For Integrative Nutrition
New York2021
Skills
- Self motivated with a strong sense of personal responsibility
- Works very well independently and/or collaboratively in a team environment
- Open and easily adaptive to new surroundings
- Demonstrates, respect, friendliness and initiative
- Passionate about learning and committed to continual improvement
- Open minded with an optimistic mindset
- Strong communication and interpersonal skills
- Organised and detail-orientated with a strong work ethic
Certification
- South Australian Working with Childrens check (WWCC)
- NDIS Worker Check (NDISWC)
- National Police Clearance
- Current Driver’s License and own Reliable Vehicle
- First Aid Certificate (HLTAID011)
- Medication Training for Support Workers
- De-escalation and OVA training
- Catheter Training Certificate
- Diabetes Training Certificate
References
Lee-Anne Bennett
iNDige-IS
Support Coordinator
0407 394 343
Vanessa Stevens
Your Local Disability Partner (YLDP)
Head Office
0432 692 575
Timeline
Individual Support Worker
Your Local Disability Partner
02.2023 - Current
Disability and Mental Health Support Worker / Cleaner
Twenty80
05.2021 - 11.2021
Cleaner (Subcontracted to Coates Hire)
Vandenbroek Mechanical
01.2021 - 02.2023
Stay at Home Mum
Carer
01.2014 - 01.2021
Exceptional Needs Support Worker
Anglicare SA
01.2011 - 01.2014
Youth Support Worker
Mission Australia
10.2008 - 01.2011
Certificate III in Individual Support (CHC33021)
MADEC Australia
Health Coaching
Institute For Integrative Nutrition
Similar Profiles
Tamara Gray-ThorpeTamara Gray-Thorpe
Personal Support Worker at Your Local Disability PartnerPersonal Support Worker at Your Local Disability Partner
Chris TheuriChris Theuri
Senior Technical Consultant at Eclectics International (Red Hat Partner, Oracle Partner)Senior Technical Consultant at Eclectics International (Red Hat Partner, Oracle Partner)
Beth DuValeusBeth DuValeus
Manager, Hiring Services at myHR Partner, Inc, Partner, IncManager, Hiring Services at myHR Partner, Inc, Partner, Inc
Carla Jane BorjaCarla Jane Borja
Stores Supervisor at Lai Switchboards AustraliaStores Supervisor at Lai Switchboards Australia
Jessica BaronsJessica Barons
Administrative Assistant at First Step SolutionsAdministrative Assistant at First Step Solutions