Natalie Kitiona
Darwin,NT
Summary
Driven by results, adept in heavy lifting and teamwork, I excelled at Fannie Bay Coolspot by enhancing productivity and achieving high customer satisfaction. Demonstrated exceptional problem-solving and adaptability, ensuring efficient operations and workplace safety. My proactive approach and reliability in fast-paced settings underscore my commitment to excellence and collaborative success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Cafe All Rounder
Fannie Bay Coolspot
Fannie Bay, NT
02.2011 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
Cafe All Rounder
the Mudhouse
Leanyer, NT
03.2016 - 06.2018
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Skills
- First Aid Training
- Team-oriented and dependable
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Team building
- Adaptability and Flexibility
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
Timeline
Cafe All Rounder
the Mudhouse
03.2016 - 06.2018
Cafe All Rounder
Fannie Bay Coolspot
02.2011 - Current