NATALIE KNAP
Mareeba,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Support Worker
Capa Care Services
03.2023 - Current
- Streamlined documentation processes by implementing efficient record-keeping strategies that improved accuracy of information shared between team members.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Helping clients take their required medication.
- Prepare Meals on Wheels Meals
- Cleaning up after the client. Washing the bed sheets and towels.
- Washing/ hanging and fold laundry for clients.
- Taking Clients to appointments and giving specialists the required information.
- Taking Clients on outings and communicating.
Youth Worker
Catalyst Youth And Family Services
09.2018 - 12.2018
- Follow the child's Clinical Care Plan to meet expectations relating to the goals and directions of the Clinical Care Plan, which incorporate the child's goals and those of the Department of Communities, Child Safety
- Attend to the child or young person's daily care needs, in a way that reflects the therapeutic intent of the Spiral to Recovery practice framework
- Complete all paperwork in a timely manner, including daily shift reports, incident reports, medication logs, and other documentation as required
- Attend all meetings and training and assist in Quality Improvement and Licensing Audit activities as directed
- Other duties as required.
Cleaner
Steggles
01.2014 - 08.2014
- Actively participated in all Health & Safety initiatives and programs
- Worked as a team to achieve set targets and goals
- Cleaning entire process units and factory
- Handling cleaning chemicals according to Safety Data Sheet.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Care Taker Church Management
Mareeba Community Church
12.2008 - 12.2011
- Care Taker
- Managed Church Finances and accounts
- Events Organizer
- Day to day upkeep of the church
- Church Elder duties and responsibilities
- Coordinate Social Works; Organizing and placing families in homes
- Setting health care plans
- Running families to and from hospitals
- Setting up family groups or play dates
- Working to achieving set goals in church run activities and social works.
Nureses Aid
Mt. Kooyong Nursing Home
10.2008 - 11.2011
- Caring and looking after residents
- Cleaning residents
- Feeding residents
- Housekeeping around resident's quarters
- Providing support to residents.
Process Worker
Steggles
03.2005 - 07.2008
- Gutting and cleaning chicken before processing process
- Housekeeping
- Actively participated in all Health & Safety initiatives and programs
- Worked as a team to achieve set targets and goals
- Cleaning entire process units and factory
- Handling cleaning chemicals according to Safety Data Sheets.
- Assisted in quality control efforts, ensuring all products met strict company standards before shipment.
- Completed thorough inspections of finished products while adhering to strict quality guidelines, guaranteeing customer satisfaction.
Education
Skills
- Computer Skills
- Friendly, Positive Attitude
- Critical Thinking
- Microsoft Word
- Decision-Making
- Multitasking
- Teamwork and Collaboration
- Customer Relations
- Attention to Detail
- Flexible and Adaptable
- Clerical Support
- Time Management
- Calm Under Pressure
Certification
- Queensland Driving License - Can drive Automatic Vehicles
- Blue card is currently on its way
- Current first aid and CPR
Strengths Attributes
- Strong commitment to Health and Safety
- Good communication and people skills
- Maintain highest standards to avoid Incidents
- Hard worker - Works till the job is 110% completed.
- Enjoys working in a team
- Punctual, mature and responsible.
- Accurate and effective communication skills
- Strong ability to manage competing demands and priorities
- Listens to instructions and is able to follow through with minimal supervision.
- Punctual and works towards achieving set goals within given timeframe
Certificates Attached
- Queensland Driver's License
- Blue Card
- First Aid Certificate
- CPR Certificate
Professional Overview
I desire to work in a challenging and rewarding environment where my excellent communication and people skills would be utilized to suit the organizations goals and where I would progress to be an effective team player and leader.
References
- Nathan Williams- Leading hand at Steggles- 0408 897 278
- Rangiora Robin, Support Coordinator Capa Care Support Services. 0477 983 099
Timeline
Support Worker
Capa Care Services
03.2023 - Current
Youth Worker
Catalyst Youth And Family Services
09.2018 - 12.2018
Cleaner
Steggles
01.2014 - 08.2014
Care Taker Church Management
Mareeba Community Church
12.2008 - 12.2011
Nureses Aid
Mt. Kooyong Nursing Home
10.2008 - 11.2011
Process Worker
Steggles
03.2005 - 07.2008
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