Natalie Prytherch
Wilton,Australia
Summary
Reliable and motivated worker with strong transferable skills suited to warehouse and distribution roles. Experienced in safety-focused, physically demanding environments requiring strict adherence to procedures, timeframes, and instructions. Brings a strong work ethic, high attention to detail, and the ability to remain focused during repetitive tasks. Well organised, punctual, and dependable, with experience following structured processes, supporting team operations, and working efficiently in fast-paced settings. Seeking an entry-level warehouse position where commitment to safety, accuracy, and teamwork can contribute to smooth and efficient operations.
Overview
28
28
years of professional experience
Work History
Traffic Controller
Evolution Group
11.2025 - Current
- Implemented traffic control plans in accordance with approved Traffic Guidance Schemes (TGS)
- Safely managed vehicle and pedestrian flow around active work sites
- Set up, monitored, and packed down signage, cones, barricades, and safety equipment
- Communicated clearly with team members, supervisors, and road users
- Maintained high awareness of site hazards and changing traffic conditions
- Followed strict WHS and road safety regulations at all times
- Responded calmly and effectively to changing site conditions
- Ensured public and worker safety in high-risk environments
- Worked long shifts, early starts, and outdoor conditions
- Remained alert, professional, and focused throughout shifts
Administration Manager
Independent Safe Access
Picton
06.2024 - 10.2025
- Managed day-to-day administration and operational coordination for a height-safety services business
- Ensured annual inspections, recertifications, and compliance documentation were completed accurately and on time
- Tracked certification expiry dates and proactively scheduled works to avoid compliance breaches
- Coordinated technicians’ daily job schedules and ensured staff attended jobs as planned
- Liaised with clients to confirm bookings, site access, and job requirements
- Prepared quotes, job paperwork, certificates of compliance, and reports
- Maintained accurate records, filing systems, and digital job tracking
- Followed strict safety, compliance, and procedural requirements
- Worked to deadlines in a fast-paced, high-responsibility environment
- Problem-solved scheduling issues and adapted quickly to changes
Customer Complaints
Holloway Removals
WFH
05.2023 - 04.2024
- Resolved customer complaints professionally, ensuring satisfaction and repeat business.
- Reduced customer complaints with proactive problem-solving and prompt issue resolution.
- Handled customer complaints professionally, resolving issues and gaining customer trust.
- Resolved escalated customer complaints effectively while maintaining composure under pressure.
Stay At Home Mum
Home
Wilton, New South Wales
08.2017 - 05.2023
- During my career break, I made the choice to be a stay-at-home mum, dedicating my time and energy to raising my children and managing our household. Although this period may not have involved traditional employment, it provided me with a valuable set of skills and experiences that are highly transferable to the professional world.
Police Officer
New South Wales Police
Sydney, NSW
12.2004 - 08.2017
- Crime Prevention and Law Enforcement:
- - Patrolling designated areas to deter crime and enforce local, state, and federal laws.
- - Responding to emergency calls and incidents promptly and efficiently.
- - Conducting thorough investigations, gathering evidence, and making arrests when necessary.
- - Issuing citations, warnings, and traffic tickets to violators.
- Public Safety and Emergency Response:
- - Ensuring the safety and security of individuals, property, and public spaces.
- - Assisting in emergencies, accidents, and natural disasters, coordinating with other emergency services as needed.
- - Providing immediate assistance to victims of crimes, accidents, or other incidents.
- - Managing crowd control during public events or demonstrations to maintain order.
- Community Engagement and Relationship Building:
- - Establishing and fostering positive relationships with community members, businesses, and organizations.
- - Participating in community outreach programs, educational initiatives, and crime prevention efforts.
- - Addressing community concerns and maintaining open lines of communication.
- - Collaborating with community leaders and organizations to develop strategies for crime prevention and public safety.
- Documentation and Reporting:
- - Preparing accurate and detailed reports on incidents, arrests, investigations, and interactions with the public.
- - Documenting evidence and maintaining chain of custody in accordance with legal requirements.
- - Testifying in court proceedings as a witness, presenting evidence, and providing expert testimony when necessary.
- Traffic Control and Road Safety:
- - Enforcing NSW traffic laws and regulations to promote road safety.
- - Conducting traffic stops, issuing citations, and investigating traffic accidents.
- - Assisting with traffic management during major events and incidents.
- - Educating the public on safe driving practices and raising awareness about road safety issues.
- Professional Development and Training:
- - Participating in ongoing training programs to enhance skills and knowledge.
- - Keeping up-to-date with changes in legislation, law enforcement techniques, and emerging technologies.
- - Adhering to NSW Police Force policies, procedures, and ethical standards in all activities.
- - Mentored and trained new probationary constables, providing comprehensive instruction and guidance.
Administration Officer
Fitness First
Sydney, NSW
03.2001 - 12.2004
- Membership Management:
- - Managing gym memberships, including registration, renewals, and cancellations.
- - Maintaining accurate membership records and databases.
- - Assisting members with inquiries, requests, and account updates.
- - Processing payments and ensuring timely and accurate billing.
- Front Desk Operations:
- - Greeting and assisting members and visitors upon arrival.
- - Answering phone calls, emails, and in-person inquiries.
- - Scheduling appointments, classes, and personal training sessions.
- - Providing general information about the gym facilities, programs, and services.
- Customer Service and Member Relations:
- - Providing excellent customer service to enhance member satisfaction and retention.
- - Addressing member inquiries, concerns, and feedback promptly and professionally.
- - Maintaining positive relationships with members and resolving any issues or complaints.
- - Collecting and analyzing member feedback to improve services and operations.
Retail Assistant Manager
Grace Bros
Sydney, NSW
02.1998 - 03.2001
- Leadership and Team Management:
- - Demonstrated leadership abilities by effectively managing and motivating a team of employees, delegating tasks, and fostering a positive work environment.
- Communication and Interpersonal Skills:
- - Excellent communication skills, both verbal and written, with the ability to effectively convey information to team members, customers, and senior management.
- - Skilled at active listening, resolving conflicts, and building strong relationships.
- Operational Efficiency:
- - Proficient in overseeing and optimizing daily store operations, including inventory management, cash handling procedures, implementing operational policies, and maintaining a well-organised and clean store environment.
- Staff Training and Development:
- - Proven ability to train and develop employees, enhancing their skills and performance.
- - Skilled in conducting effective onboarding sessions, providing ongoing training, and fostering a culture of continuous learning and professional growth.
Education
Higher School Certificate -
St Mary's Star of the Sea College
Wollongong11.1997
Higher School Certificate - undefined
St Mary's Star of the Sea College
Wollongong11.1997
Skills
- Highly organised and efficient
- Flexibility and Adaptability
- Fast Learner
- Dependable and Reliable
- Effective Time Management
- Policy and Procedure Management
- Knowledge of Regulation and Compliance
- Creative Thinking
Timeline
Traffic Controller
Evolution Group
11.2025 - Current
Administration Manager
Independent Safe Access
06.2024 - 10.2025
Customer Complaints
Holloway Removals
05.2023 - 04.2024
Stay At Home Mum
Home
08.2017 - 05.2023
Police Officer
New South Wales Police
12.2004 - 08.2017
Administration Officer
Fitness First
03.2001 - 12.2004
Retail Assistant Manager
Grace Bros
02.1998 - 03.2001
Higher School Certificate - undefined
St Mary's Star of the Sea College
Higher School Certificate -
St Mary's Star of the Sea College