Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Natalie Spriggs

Mill Park,VIC

Summary

I am a reliable and passionate candidate with strong organisational and communication skills eager to secure a Ward Clerk position! I have a willingness to learn and to take on added responsibilities with a positive attitude to meet team goals. I am a detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy. I possess excellent communication skills and am proficient in growing key professional and interpersonal relationships. I strive to provide the best customer service to ensure every interaction is a positive experience for clients/patients. I always represent establishment with a congenial and professional demeanour.

Overview

9
9
years of professional experience

Work History

Dental Assistant/Receptionist

Dr. Michael Kousari
04.2022 - Current
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Recorded patients’ health histories documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Instrumental Music Teacher

Damian Marshall
09.2014 - 05.2022

• Provided instruction in one-on-one environment for students of varied age and ability.

• Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.

• Mentored struggling students with individualized approach to enhance learning.

• Instructed students in music theory and composition in classroom environment.

• Advised parents of student progress by communicating student's achievements and developing methods for improvement.

• Planned and executed targeted lesson plans to instruct on music theory, music history and performance etiquette.

Education

Bachelor Of Osteopathy -

RMIT University
Bundoora, VIC

Plenty Valley Christian College
Doreen, VIC

Diploma - Health Sciences

Victoria University
Melbourne, VIC
10.2017

Skills

  • Team Collaboration
  • Medical Records Management
  • Patient Schedule Management
  • Strong Writing, Verbal nd Computer Skills
  • Personable Communication
  • Nitrous Oxide
  • Advising and Educating Patients
  • Rapport Development
  • Patient/Client Care Standards
  • Strong Manual Dexterity
  • Chair Side Assistance
  • Treatment Room Preparation
  • Health and Safety Practices
  • Telephone Skills
  • Time Management
  • Information Protection
  • Correspondence Distribution
  • Data Inputting
  • Billing and Payment Processing
  • Appointment Booking
  • Calendar Management

References

Professional:

  • Dr. Sam Adel, Dentist (work alongside with) at Eltham Dental Clinic Mobile: 0403 288 741
  • Elise Clarke-Pearman (Whittlesea Music School Manager) Mobile: 0401 369 176
  • Damian Marshall (Whittlesea Music School, Music School Director) Mobile: 0407 369 459


Personal:

  • Che-Ella Williams - (Friend) Victoria Police First Constable, Mobile: 0447 964 312
  • Brooke Chesterton - (Previous housemate) Mobile: 0410 782 878
  • Kelly Rees - Best friend (2003 to current) Mobile: 0400 424 439


Timeline

Dental Assistant/Receptionist

Dr. Michael Kousari
04.2022 - Current

Instrumental Music Teacher

Damian Marshall
09.2014 - 05.2022

Bachelor Of Osteopathy -

RMIT University

Plenty Valley Christian College

Diploma - Health Sciences

Victoria University
Natalie Spriggs