- Road Trips
- Train Travel
- Food Tourism
- Baking
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
Natalie Taylor
Runaway Bay
Summary
Empathetic professional with over 15 years of experience in aged care and mental health support. Strong skills in emotional support and documentation, committed to fostering trust and improving client well-being through personalized care strategies.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Aged Care Worker
Ozcare
Gold Coast, QLD
01.2021 - Current
- Provided compassionate care to elderly clients, ensuring comfort and safety in daily activities.
- Assisted with personal hygiene, meal preparation, and medication management for clients.
- Maintained accurate records of client progress and changes in health conditions.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Trained and mentored new caregivers on best practices for elderly care and support.
- Established strong relationships with clients, fostering trust and enhancing emotional well-being.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Community Aged Care Worker
Right At Home Health Care
Gold Coast
03.2008 - 03.2020
- Provided compassionate personal care to clients, ensuring comfort and dignity.
- Assisted clients with daily living activities, promoting independence and well-being.
- Developed individualized care plans in collaboration with healthcare professionals.
- Monitored client health conditions, reporting changes to appropriate staff promptly.
- Trained and mentored new staff on best practices in aged care support.
- Implemented process improvements that enhanced service delivery efficiency.
- Coordinated communication between clients, families, and healthcare providers to address needs effectively.
- Advocated for client rights and preferences within care settings, fostering trust and respect.
- Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.
- Developed tailored care plans for clients, ensuring their physical, emotional, and social needs were met.
- Conducted regular safety checks within clients'' homes, identifying potential hazards and implementing prevention measures.
- Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
- Coordinated meal planning and preparation for clients based on individual dietary requirements and preferences.
- Supported families in understanding the unique challenges faced by aging loved ones, offering guidance on available resources and services.
- Maintained detailed records of client progress, documenting achievements and areas for improvement.
- Assisted in the development of exercise programs designed specifically for elderly clientele; improving mobility and strength.
Mental Health Support Worker
Magnus Health
02.2002 - 02.2006
- Provided compassionate support to individuals experiencing mental health challenges.
- Assisted in the development and implementation of individualized care plans.
- Coordinated group therapy sessions, fostering a supportive environment for participants.
- Maintained accurate documentation of client progress and treatment outcomes.
- Trained new staff on best practices in mental health support and crisis intervention.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
Aged Care Supervisor
Edith BENDALL
Melbourne, VIC
01.1990 - 01.2000
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Provided professional services and support in a dynamic work environment.
- Delivered services to customer locations within specific timeframes.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Education
Diploma AOD And Mental Health - Mental Health
Oten Tafe
Sydney, NSWSkills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Time management
- Relationship building
- Dementia care
- Activities of daily living
- Clear communication
- Emotional support
- Basic housekeeping
- First aid and safety
- Patient care
- End-of-life care
- Client documentation
- Workload management
- Infection control
- Alzheimer's support
- Incontinence care
- Medication management
- Elderly advocacy
- Medication administration
- Recreational activities
Certification
- First Aid
- CPR
- YELLOW NDIS CARD
- BLUE CARD
- OPEN QLD LICENCE
- OWN TRANSPORT
Interests
Timeline
Aged Care Worker
Ozcare
01.2021 - Current
Community Aged Care Worker
Right At Home Health Care
03.2008 - 03.2020
Mental Health Support Worker
Magnus Health
02.2002 - 02.2006
Aged Care Supervisor
Edith BENDALL
01.1990 - 01.2000
Diploma AOD And Mental Health - Mental Health
Oten Tafe