Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Natalie Lok-Sze Yu

Summary

Offering strong organizational skills and keen ability to learn and adapt within pharmacy setting. Delivers solid understanding of pharmaceutical principles and basic customer service skills. Ready to use and develop inventory management and patient record-keeping skills in pharmacy assistant role.


Highly organized and dependable, with solid foundation in pharmaceutical principles and customer service. Knowledge in maintaining accurate patient records and proficient in inventory management. Committed to ensuring smooth pharmacy operations and enhancing patient care.

Overview

2
2
years of professional experience

Work History

Pharmacy Assistant

Direct Chemist Outlet
02.2025 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Accurately processed transactions, handled payments and balances the cash register
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Project Intern

Australia Business Council
07.2024 - 09.2024
  • Managed logistics for ACBC National Events, including ticket sales, speaker notes and thank you letters
  • Managed multiple priorities effectively while delivering consistent results under tight deadlines throughout the internship period.
  • Utilized data analysis skills to identify areas of improvement in current projects such as climate action initiatives , leading to better results.

Research Intern

Glen Eira City Council
11.2023 - 01.2024
  • Completed research, compiled data, and assisted in timely reporting.
  • Collaborated with team members for successful completion of research projects on time and within budget.



Education

Bachelor of Science And Arts - Earth Science And Chinese Studies

Monash University
Clayton, VIC
11-2024

High School Diploma -

Mount Waverley Secondary College
Mount Waverley, VIC
11-2019

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • Document filing
  • Processing payments
  • Supply management
  • Organizing supplies
  • Resolving complaints
  • Regulatory compliance
  • Supporting pharmacy operations
  • Multitasking
  • Customer service

Accomplishments

    Women in Information Technology Scholarship

    -Faculty of Information Technology, Monash University

    School of Languages, Literatures, Cultures and Linguistics Monash Arts Award for Chinese Studies 2022

    Faculty of Arts, Monash University

Languages

English
Native or Bilingual
Chinese
Native or Bilingual
Japanese
Professional Working

Timeline

Pharmacy Assistant

Direct Chemist Outlet
02.2025 - Current

Project Intern

Australia Business Council
07.2024 - 09.2024

Research Intern

Glen Eira City Council
11.2023 - 01.2024

Bachelor of Science And Arts - Earth Science And Chinese Studies

Monash University

High School Diploma -

Mount Waverley Secondary College

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Natalie Lok-Sze Yu