Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natarsha Goodyear

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Worker

Coles Supermarket
09.2019 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered exceptional customer service with a friendly demeanour.

Education

SSCE -

Wadalba Community School
Wadalba, NSW
11.2020

Skills

  • Store Cleaning
  • Order Processing
  • Loss Prevention
  • Cash Handling Accuracy
  • Effective communication
  • Active listening
  • Team collaboration
  • Point of sale systems
  • Patience and empathy
  • Customer service excellence
  • Multitasking capabilities
  • Adaptability and flexibility

Timeline

Retail Worker

Coles Supermarket
09.2019 - Current

SSCE -

Wadalba Community School
Natarsha Goodyear