Natasa Radjenovic
Colyton,Australia
Summary
I am a hardworking employee who truly enjoys interacting with customers. I take pride in solving problems and making sure every customer has a positive experience. i'm always willing to go above and beyond to help my team and represent the company well.
Overview
15
15
years of professional experience
Work History
Sales Assistant
witchery
penrith
02.2026 - Current
- Guided customers in product selections, delivering personalised service to enhance shopping experience.
- Aided customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Assisted customers with returns, exchanges and refunds.
- Ensured sales floor cleanliness to create a welcoming environment for customers.
- Collaborated with team members to maintain an inviting store environment.
- Replenished merchandise on shelves throughout the day.
- Supported visual merchandising efforts to showcase new collections effectively.
STORE MANAGER
Review
Penrith, Australia
07.2023 - 12.2025
- Managed daily store operations to enhance customer engagement and improve overall shopping experience.
- Trained and mentored staff on best practices for inventory management and customer service excellence.
- Oversaw visual merchandising efforts, ensuring compliance with brand standards and promotional displays.
- Developed scheduling strategies to optimise workforce allocation and meet peak business demands.
- Handled customer complaints professionally and resolved issues promptly.
- Solved problems and resolved conflicts for team members and customers.
CABIN CREW
Virgin Australia
Sydney, Australia
11.2011 - 01.2022
- Delivered exceptional customer service by addressing passenger needs and ensuring comfort throughout flights.
- Collaborated with team members to execute safety protocols, enhancing overall passenger safety and satisfaction.
- Conducted pre-flight checks on emergency equipment, maintaining compliance with safety regulations and procedures.
- Cultivated communication and interpersonal skills through professional interactions with passengers and colleagues.
- Ensured organised cabin environment by efficiently delivering meal services, collecting rubbish, and replenishing supplies.
- Assisted passengers during onboarding and offboarding, providing tailored support for passengers with special needs.
Education
HIGH SCHOOL DIPLOMA -
Marsden High School
West Ryde11-2006
Skills
- POS systems
- Customer service
- Sales target achievement
- Upselling strategies
- Store merchandising
- Customer engagement
- Attention to detail
- Time management
- Effective communication
- Problem-solving
- Team leadership
- Brand representation
Languages
Serbian, Fluent
references
Regina Cacapit- Myer store manager pilgrim -043 5972 800
Kerrie Bradley- Ex review manager -041 6176 399
Marion McNeill- witchery manager- 040 341 1959
Timeline
Sales Assistant
witchery
02.2026 - Current
STORE MANAGER
Review
07.2023 - 12.2025
CABIN CREW
Virgin Australia
11.2011 - 01.2022
HIGH SCHOOL DIPLOMA -
Marsden High School