- Regularly practice mindfulness and meditation for overall wellness
- Yoga
- Gym Workouts
- Painting workshops
Natasha Fleming
Perth,WA
Summary
Beauty professional with keen eye for detail and commitment to customer satisfaction. Adept at delivering tailored beauty advice and fostering collaborative team environment. Reliable and adaptable, with exceptional interpersonal skills.
Overview
25
25
years of professional experience
Work History
Clinique Beauty Advisor Skin Care & Make-Up
Estee Lauder Companies
08.2023 - Current
- Educated customers on product usage techniques, fostering confidence in their ability to replicate results at home.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Trained new Beauty Advisors on product knowledge and customer service excellence, standardizing high service levels.
Counter Manager Beauty Skin Care Consultant
Clarins Cosmetics
08.2017 - 08.2023
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Educated customers on correct product usage techniques, fostering confidence during their visit.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
- Conducted regular staff training sessions for product knowledge and sales techniques.
Contracts Administrator
Rio Tinto/Argyle Diamonds
03.2000 - 10.2008
- Demonstrated proficiency in data entry and contract modification.
- Monitored incoming contracts and service agreements for correct pricing and information.
- Drafted, reviewed and revised contracts for accuracy and completeness.
- Organized and updated databases, records and other information resources.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Education
High School Diploma -
Hillview School For Girls
London, UKSkills
- Communication & Active listening: Ability to convey information clearly and confidently with individuals from diverse backgrounds
- Empathy & Compassion: Genuine care for individual's well-being, fostering trust and emotional support
- Collaboration & Teamwork: Working effectively with colleagues to provide the best possible support and care
- Attention to Detail & Organization: Managing tasks efficiently whilst ensuring accuracy and professionalism
Interests
Timeline
Clinique Beauty Advisor Skin Care & Make-Up
Estee Lauder Companies
08.2023 - Current
Counter Manager Beauty Skin Care Consultant
Clarins Cosmetics
08.2017 - 08.2023
Contracts Administrator
Rio Tinto/Argyle Diamonds
03.2000 - 10.2008
High School Diploma -
Hillview School For Girls
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