When at home I am a wife & a mother of 2 boys which has taught me patience, routine, time management, problem solving & many more great qualities that I can bring to the workplace
Natasha Gibbons
Lake Albert,NSW
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
13
13
years of professional experience
Work History
Senior Hairdresser and Manager
Heavenly Hair Skin and Nails
04.2017 - Current
- Mentored junior stylists, improving their technical skills and customer service abilities.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
- Initiated and engaged clients in conversations as part of personalized service.
- Accomplished multiple tasks within established timeframes.
Apprentice Hairdresser
SPOILT HAIR AND BEAUTY
01.2012 - 08.2015
- Assisted hair stylists with colorwork by applying base colors and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
Education
HSC -
The Rock Central School
The Rock, NSWNo Degree - HAIRDRESSING CERT III
TAFE
Wagga Wagga, NSW01.2014
Skills
- Goal Setting and Achievement
- Client Relationship Building
- In-depth Consultations
- Professionalism and Ethics
- Effective problem solving
- Client Retention Strategies
- Social skills
- POS Terminal Operation
- Appointment Scheduling
Interests
Timeline
Senior Hairdresser and Manager
Heavenly Hair Skin and Nails
04.2017 - Current
Apprentice Hairdresser
SPOILT HAIR AND BEAUTY
01.2012 - 08.2015
HSC -
The Rock Central School
No Degree - HAIRDRESSING CERT III
TAFE
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