Summary
Overview
Work History
Education
Skills
Timeline
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Natasha Hill

Summary

I am a quality individual who upholds a high standard of practice throughout all facets of my life, this includes both personal and professional endeavors. I believe myself to be a good communicator and value listening to understand instead of to respond in situations. I have experience with liaising with owners, tradespeople, and tenants within the real estate environment for multiple reasons including leasing, arrears, inspections, and maintenance. I also have a customer service background in hospitality that has enabled me to refine my problem solving, time management and teamwork skills.

Overview

3
3
years of professional experience

Work History

Sales & Leasing Consultant

Elders Commercial Dubbo
Dubbo, NSW
08.2023 - Current
  • Assisted clients in selecting the most suitable property for their needs, tailoring my approach to their specific requirements.
  • Provided accurate information about properties, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Exceptional phone manner, experience with cold calling.

SDA Tenancy Relations Officer

Home In Place - Formally t/a Compass Housing
Newcastle, NSW
04.2022 - 08.2023
  • Conducted regular ingoing, outgoing and routine inspections, using Inspection manager, to identify deficiencies and schedule repairs.
  • Met with prospective tenants at both open homes and private appointments, with experience in assessing applications.
  • Coordinated with maintenance and contractors to promote timely turnovers after lease end.
  • Developed and maintained strong working relationships with owners and NDIS participants and their support workers (support coordinator, in-home service provider, financial managers) to find them appropriate accommodation
  • Positively represented Home In Place in a number of stakeholder meetings concerning specific clients.

Associate Property Manager

LJHooker Warners Bay
Lake Macquaire, NSW
12.2020 - 04.2022
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
  • Proficient in using platforms such as Property Tree, MYOB GreenTree, Inspect Real Estate, Inspection Manager, Agentbox and the Microsoft Office suite.
  • Up to date knowledge regarding the Residential Tenancies Act and how this needs to be implemented when engaging with clients.
  • Experience in resolving arrears within tenancies

Education

Statement of Attainment Real Estate Services (Certificate of Registration) -

REINSW
01.2022

Certificate IV in Real Estate Practice -

Completion with REINSW in Feb24

Certificate III In Business Administration -

Nova skill (Traineeship Service)
01.2021

Higher School Certificate -

Mudgee High School
01.2018

Certificate IV In Marketing And Communication -

Currently studying TAFE

Skills

  • Certificate of Registration
  • Knowledge of Leasing and Market Conditions
  • Confident with Liaising with Stakeholders
  • Active listening and conflict resolution skills
  • Time management and the ability to forward plan & prioritize
  • Knowledge of Residential Tenancy Act

Timeline

Sales & Leasing Consultant

Elders Commercial Dubbo
08.2023 - Current

SDA Tenancy Relations Officer

Home In Place - Formally t/a Compass Housing
04.2022 - 08.2023

Associate Property Manager

LJHooker Warners Bay
12.2020 - 04.2022

Statement of Attainment Real Estate Services (Certificate of Registration) -

REINSW

Certificate IV in Real Estate Practice -

Completion with REINSW in Feb24

Certificate III In Business Administration -

Nova skill (Traineeship Service)

Higher School Certificate -

Mudgee High School

Certificate IV In Marketing And Communication -

Currently studying TAFE

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Natasha Hill