NATASHA JACKSON
Butler
Summary
I am a friendly and approachable individual dedicated to providing exceptional service and support. With strong computer skills and a keen eye for detail, I ensure a high level of accuracy in all tasks. My excellent time management abilities allow me to efficiently balance multiple responsibilities while maintaining quality work. I pride myself on my communication skills, both written and verbal, which enable me to connect effectively with colleagues and clients. Whether working collaboratively within a team or taking the initiative to work autonomously, I am always committed to achieving success in any task or project I undertake.
Overview
4
4
years of professional experience
Work History
Sales Associate and Administrator
Goodlife
04.2022 - Current
- Providing exceptional customer service to all new and existing members
- Managing the front desk, including daily administration duties
- Selling and closing membership options for new members, including upselling
- Showing a true passion for industry and supporting individuals with their fitness goals daily
- Using multiple software facilities
- Meeting KPI's daily
- Opening and closing of the facilities
- Working in a Team setting as well as individually
- Individual and team lead generation
- Ordering and managing stock
- Daily calls and emails using Goodlife communication framework
- Answering general enquiries from members and actioning sufficiently
- Complaint handling
- Maintaining cleanliness of gym floor, front desk, offices and Bathrooms
Customer Service/Baker
Woolworths
04.2021 - 04.2022
- Individually managing Check outs
- Providing exceptional Customer Service
- Being responsible for tasks done on a daily, weekly and monthly checklist
- Assisting in stock duties
- Managing multiple computer systems and processing of payments
- Managed packaging orders and Baker stock
- Skills set in using kitchen ovens and professionally identifying sellable stock
- Keeping workstations clean and maintained throughout my designated shift
- Providing OHS standards
Education
YEAR 12 GRADUATE -
MINDARIE SENIOR COLLEGE
01.2020
Skills
- High Multitasking and organizational skills
- Exceptional customer service
- Attention to detail
- Communication
- Enthusiasm
- Fast and skillful learner
- Completion of tasks
- Eager to learn
- Ability to go above and beyond
- Strong voice
- Open mind
- Ability to respond rather than react
- Ability to meet and exceed targets
Completed Qualifications
- Certificate III in Fitness.
- Certificate IV in Fitness.
- Events Management.
- CPR & First Aid.
- Responsible Service of Alcohol.
- WA Police Clearance.
Timeline
Sales Associate and Administrator
Goodlife
04.2022 - Current
Customer Service/Baker
Woolworths
04.2021 - 04.2022
YEAR 12 GRADUATE -
MINDARIE SENIOR COLLEGE
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