NATASHA MORAN
Gympie,QLD
Summary
Fully qualified Manager at Gympie KFC, adept in team leadership and customer service, I excel in mentoring staff and enhancing customer satisfaction. By efficient complaint resolution and operational management, showcasing my decision-making and multitasking skills. My approach has significantly improved team performance, making me a reliable asset to any employer. Proactive, adaptable, professional and highly motivated, been i I have been with Gympie KFC since 25/9/2019 with 5+ years of experience and proven knowledge of customer-driven management, and leadership.
Overview
1
1
year of professional experience
1
1
Certification
Work History
MANAGER
KFC
04.2024 - Current
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations, exhibiting, excellent multitasking capabilities
- Monitored team productivity and performance to support goals
Education
James Nash
Gympie, QLD11-2021
Skills
- Customer service
- Team leadership
- Communication
- Time management
- Decision-making
- Reliability
Certification
- Certificate I in Hospitality
- Certificate II in Hospitality
- Certificate II Kitchen Operations
- RSA
- First Aid
Timeline
MANAGER
KFC
04.2024 - Current
James Nash
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