Natasha Riley
Gold Coast
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Victoria’s Secret
2023 - Current
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Retail Sales Associate
Woolworths Supermarket
2020 - 2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Education - Education
Griffith University
QLD01-2029
High School Diploma -
Marymount College
Gold Coast01-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
Certification
- CPR and First Aid Certificate
- National Police check
Timeline
Retail Sales Associate
Victoria’s Secret
2023 - Current
Retail Sales Associate
Woolworths Supermarket
2020 - 2022
Bachelor of Education - Education
Griffith University
High School Diploma -
Marymount College
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