Natasha Shojai
Bella Vista,NSW
Summary
I am a 20 year old university student actively seeking opportunities in the realms of marketing, operations, HR operations, international business and client relationship management. My academic journey has equipped me with valuable insights into financial management, organisational behaviour, international trade, and marketing strategies. I am a skilled multitasker with superior work ethic and good teamwork, problem-solving and organisational skills. I am willing to take on any task to help the company. As a university student, I am willing to take on added responsibilities to meet team goals and objectives. I am dedicated, reliable, hardworking and passionate job seeker with strong skills and passionate to gain experience in order to improve and acquire skills.
Overview
3
3
years of professional experience
Work History
David Jones
Sales
09.2022 - Current
- Improved customer service through support, training, improvements and communication
- Skilled at working independently and collaboratively within team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help customers Worked well in team setting, providing support and guidance.
- Increased sales and customer satisfaction through personalised servicing.
- Recommended complementary purchases to customers, increasing revenue.
Coles
Cashier
03.2021 - 02.2023
- Displayed professionalism when interacting with children, families, partners, fellow team members, managers and other program members.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales
- Learned how to communicate effectively and be able to work with team members through extensive service training
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Rouse Hill Anglican College
Rouse Hill, NSW11.2021
Bachelor of Commerce - Marketing Management
Macquarie University
Sydney, NSW11.2024
Skills
- Teamwork
- Multitasking Abilities
- Problem-Solving
- Decision-Making
- Self-Motivated
- Excellent Communication
- Customer Relationship Management (CRM)
- Microsoft Excel
Languages
English
Full Professional
Persian
Full Professional
French
Limited Working
Timeline
David Jones
Sales
09.2022 - Current
Coles
Cashier
03.2021 - 02.2023
High School Diploma -
Rouse Hill Anglican College
Bachelor of Commerce - Marketing Management
Macquarie University
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