Natasha Smith
Wilmot,TAS
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Compassionate possesses gentle touch and caring attitude centred on treating people with dignity and respect. Expertise in best practice. Collaborative team player with strong clinical and interpersonal skills. Available [30] hours per week, weekends and evenings.
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
21
21
years of professional experience
Work History
Disability Support Worker
North-West Residential Support Services
01.2021 - Current
- Experience in aged care, palliative work, working with participants who have complex needs, operating a hoist and wheelchair van
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
Disability Support Worker
St. Michaels
01.2018 - 01.2021
- I hold appreciation and gratitude to Saint Michaels, they provided my first opportunity into gaining into the disability sector, it is through them I have grown to show initiative and the ability to work as a team in a team environment
- I gained experience in manual handling of hoists, administering medication, using a wheelchair van
- Working with people with a disability both in the day care program, out in the community and in home tenancy support
Food Preparation/cleaner
McDonald’s
11.2004 - 03.2006
- During my employment with McDonald’s I demonstrated my ability to multi-task working under pressure
- I gained skills in time management and proved to be an effective and efficient team member
- At all times, I was expected to follow strict guidelines in the practice of the safe handling of food
- I was responsible for keeping the food service areas and customer tables clean and clear off rubbish for the convenience and comfort of patrons
- Part of my duties included refilling stock such as paper towels, serviettes, cutlery, condiments, ice cream and topping dispensers
- Working in the hospitality industry enhanced my social and communication skills
Bindery Assistant
Richmond’s concept & print
06.2004 - 11.2004
- I was responsible for the preparing of brochures ready to disperse to the many tourism operators throughout Australia promoting the ‘Spirit of Tasmania.’
- I demonstrated I was capable of following instructions presenting the advertising material exactly to the expectation of the company
- The presentation involved gluing, binding, folding and calculating the required number before boxing and shipping to the client
- I was required to ensure their business has the required information to assist the promotion of Tasmania’s growing tourism industry
Telemarketer/Sales Representative
Cedars International
03.2004 - 09.2004
- During my employment with cedars international as a sales representative it was imperative to have excellent telephone and communication skills
- I demonstrated the essential skills of engaging with the customer long enough to be able to present them the product in which I was responsible for selling
- It was in the interest of the customer that I be able to effectively communicate so I could obtain the required and correct information to be able to sell the customer the best possible package the product offered to suit their needs
- Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.
- Boosted sales revenue by identifying customer needs and offering suitable products or services.
- Delivered engaging product presentations that captured client interest and facilitated informed decision-making processes among prospects.
- Consistently met or exceeded monthly performance metrics such as call volume, conversion rate, and average handle time.
Produce Grader
Webster Fresh
03.2004 - 07.2004
- My role with Webster Fresh was to sort through a variety of vegetables discarding any vegetables not deemed suitable to supply to supermarket retailers
- During my employment with Webster Fresh I demonstrated my ability to work independently and unsupervised at a consistent pace while paying attention to detail
Education
cert ¾ - community services
Tafe Tasmania
09.2024
Skills
- Computer literate
- Daily living assistance
- Housekeeping and meal preparation
- Personal Care
Relationship Building
Mobility support
Educationcertificatesqualifications
- In home care cert 3
- Certificate 2,3 in community services
- Certificate 3 in Individual Support in Age Care
- Certificate 3 in disability support work
- Cert 3 in HAC
- Driver’s license with full comprehensive insurance on vehicle
- Medical endorsed
- Level 2 first aid current via Medecs
- Working with children and vulnerable people’s card plus screening expires 2028
References
- David Smith, House Co-Ordinator NWSS, 0438318437
- Kristy Disability St. Micheals support worker, 0448808356
- Lee Buchanan, Multicap, 0425892297
Volunteer Experience
- Training with Mersey Community Care, assisting a client.
- Participated in Red Cross Mates program.
- Worked with City Mission as a Sales Representative.
art craft and DIY projects. Eightball, Archery, bush walking.
I enjoy maintenance work, odd job repairs around the home, refurbishing and recycling old furniture by making them new again. My craft work is mostly knitting and completing latch hook work, diamond art. out side of this I also like to be outdoors and go for long walks exploring waterfalls across Tasmania and I have created a social group where I lead the way in playing games of eightball with people in the community. I have also been apart of medieval festivals participating in archery and sword fighting, most of the time i enjoy teaching children how to play along and have fun.
Timeline
Disability Support Worker
North-West Residential Support Services
01.2021 - Current
Disability Support Worker
St. Michaels
01.2018 - 01.2021
Food Preparation/cleaner
McDonald’s
11.2004 - 03.2006
Bindery Assistant
Richmond’s concept & print
06.2004 - 11.2004
Telemarketer/Sales Representative
Cedars International
03.2004 - 09.2004
Produce Grader
Webster Fresh
03.2004 - 07.2004
cert ¾ - community services
Tafe Tasmania
Similar Profiles
Gaurav GulatiGaurav Gulati
Acting Service Manager at Yooralla Respite And Residential Support ServicesActing Service Manager at Yooralla Respite And Residential Support Services
Chinetha Johnson-McKnightChinetha Johnson-McKnight
Administrative Assistant at Residential Support ServicesAdministrative Assistant at Residential Support Services
Sixx BergenSixx Bergen
Field Placement Participation at Gateway - Residential & Community Support ServicesField Placement Participation at Gateway - Residential & Community Support Services