Natasha Towell
Mayfield,TAS
Summary
I am a hard worker with a proven track record in compliance monitoring and exceptional customer service. Proficient in problem-solving and ensuring optimal patient care. Recognized for building strong client relationships and maintaining high standards in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispensary Technician- Level 4
TerryWhite Chemmart
08.2022 - Current
- Oversaw prescription dispensing processes to maintain accuracy and compliance.
- Coordinated medication requests for nursing homes to ensure timely delivery.
- Evaluated and monitored drug charts for optimal patient care.
- Directed ordering and stock rotation to maintain inventory levels.
- Provided exceptional customer service, addressing patron concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Developed lasting relationships with clients through exceptional customer service skills.
Retail Pharmacy Assistant- Level 2
West Tamar Pharmacy
09.2020 - 05.2022
- Maintained inventory levels by tracking stock and placing orders for pharmaceutical supplies.
- Managed cash register transactions, maintaining accurate records of sales and customer interactions.
- Provided advice on non-prescription medicines such as over-the-counter drugs and health care products.
- Managed returns and exchanges of defective products in accordance with company policy.
- Organized and maintained the pharmacy area in an orderly manner.
Cafe Assistant
Launceston Lanes
07.2019 - 12.2020
- Managed daily operations to optimize workflow and enhance customer satisfaction in a fast-paced environment.
- Developed and implemented inventory controls to minimize waste.
- Delivered positive customer experiences by recommendations.
- Promoted vibrant cafe by presentation and cleanliness.
Education
Some College (No Degree) -
Brooks High School
LauncestonSome College (No Degree) -
Launceston College
LauncestonSkills
- Customer Service
- Inventory Management
- Communication Skills
- Cash Handling
- Compliance Monitoring
- Attention to Detail
- Problem Solving
- Multitasking
- Time Management
- Computer/Administration
Certification
- Certificate IV in Community Pharmacy
- Certificate III in Community Pharmacy
- Certificate II in Community Pharmacy
- Certificate III in Retail Operations
- First Aid and CPR
References
Maddie Ling
Former Retail Manager
TerryWhite Chemmart Riverside
0478 011 937
Borys Szydlowski
Owner/Pharmacist
West Tamar Pharmacy
0457 594 641
Timeline
Dispensary Technician- Level 4
TerryWhite Chemmart
08.2022 - Current
Retail Pharmacy Assistant- Level 2
West Tamar Pharmacy
09.2020 - 05.2022
Cafe Assistant
Launceston Lanes
07.2019 - 12.2020
Some College (No Degree) -
Brooks High School
Some College (No Degree) -
Launceston College