Natasha Vecchiarelli
Melbourne,VIC
Summary
Hardworking and passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Worker
Coles
05.2018 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
Education
Bachelor of Social Work Honours - Social Work
La Trobe University
Melbourne, VIC02.2026
Skills
- Patience and Empathy
- Reliability and punctuality
- Professional Appearance
- Customer Assistance
- Cash Register Operation
- POS Systems
- Complaint Handling
- Conflict resolution techniques
- Friendly and Helpful
- Customer Service
- Adaptable and Flexible
- Honest and Dependable
- Team Cooperation
- Strong Communication and Interpersonal Skills
- Store Opening and Closing
Timeline
Retail Worker
Coles
05.2018 - Current
Bachelor of Social Work Honours - Social Work
La Trobe University
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