Natasha White
Yarra Glen,Australia
Summary
A dedicated and enthusiastic Bachelor of Health Science graduate and registered Enrolled Nurse at MannaCare Aged Care facility, I bring a wealth of experience and skills to the Trainee Case Manager position in Workers Compensation at DXC. With a proven track record of thriving in fast-paced team environments and a commitment to exceeding customer expectations, I am well-equipped to embark on the Trainee Program offered by DXC. My high-energy nature, adaptability to new surroundings, and rapid skill acquisition make me a valuable asset in any challenging environment. As a trustworthy and prompt individual with excellent computer abilities, I am eager to leverage my strengths and contribute to the success of DXC's Trainee Program.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Endorsed Enrolled Nurse
MANNACARE – AGED CARE
05.2023 - Current
- Knowledge of medical terminology, ability to communicate verbally and in writing, attention to detail, and record keeping, Taking a patient's temperature, blood pressure, pulse rate, and respiration rate, and recording the information, Moving patients from one location to another at various stages of their care, Getting patients ready for medical treatment, Quickly interacting with residents and patients to give the highest quality of care while making them feel at ease and gaining their trust, Excellent computer skills and the ability to quickly and effectively grasp new computer applications and documentation
Personal Assistant/Office Management
INSPECTEAST Building Inspections
01.2017 - Current
- Managed quotations and booking, Marketing and assistance in Service Segmentation, Managed emails and phone calls (outlook), Control of paperwork and administration, Coordination of meetings and timings with clients and staff, Liaising with Real Estate Agents and potential buyers
Store Assistant
BUNNINGS
08.2021 - 12.2022
- Building relationships with customers and businesses, Building close relationships with suppliers and vendors to assist customers in bulk products, Managed 3 phone lines and facilitated over 20+ calls a day with clients, suppliers and staff, Maintained an organised, clean and professional work space, Provided excellent customer service with a friendly and helpful attitude, Coordinated pick up and delivery of express mail services, unpacked inventory and stocked supplies, Smoothly managed the day-to-day desk operations for busy urgent customers
Retail Assistant
ALDI
03.2019 - 08.2021
- Quickly connect with each customer to offer assistance and promote products, Establish and maintain relationships to encourage maximal customer retention, Fast and efficient with stock running, Locate out-of-stock items for customers with other store locations or by directly contacting vendors, Go above-and-beyond to help customers with merchandise needs or service problems, Proficient in customer service, Processing returns and exchanges in line with store policies
Education
Bachelor of Health Science - Public Health
Victoria University
Melbourne, VIC10.2023
Diploma of Nursing - Nursing
Box Hill Institute
Melbourne, VICHigh School Diploma -
Our Lady of The Sacred Heart College
Melbourne, VICSkills
- Interpersonal Communication
- Advanced computer skills
- Documentation
- Patient care planning
- Multitasking and problem solving
- Strategic planning
- Retail experience and customer service
- Relationship Building and team building
- Health and safety management
- Client Relationship Building
- Supportive attitude
- Patience
Certification
- Diploma of Enrolled Nursing
- Bachelor certificate of Health Science
- Australian Health Practitioner Regulation Agency - Nurse Enrolled Nurse (Division 2) with General Registration. Registration number: NMW0002701226
- Working With Children’s Check
- Police check
- Right to work
- Responsible service of alcohol
Summary Paragraph
Excited to potentially embark on a rewarding career as a Trainee Case Manager in Workers Compensation at DXC, I offer a wide array of skills, qualities, and academic accomplishments that perfectly match the requirements and goals of this position. Recently graduated with a Bachelor of Health Science from Victoria University, majoring in Public Health and minoring in Bioscience and Health Sports Science, I have a solid theoretical foundation in healthcare systems and practices. In addition, my hands-on experience as an Endorsed Enrolled Nurse at MannaCare Aged Care facility has enhanced my interpersonal communication, problem-solving, and organisational skills, which are crucial for successful case management. The Trainee Programme offered by DXC is an excellent opportunity for me to enhance my skills and knowledge in workers’ compensation case management. The structured training, combined with the challenging yet rewarding aspects of the role, aligns perfectly with my career goals. I am attracted to the focus on customer-facing interactions, excelling in dynamic environments where I can utilise my robust customer service skills and empathetic approach to assist injured workers during their recovery process. Furthermore, my background in retail and office management positions has provided me with essential skills in multitasking, team collaboration, and process enhancement that align well with the requirements of this role. I am skilled at effectively communicating with different stakeholders, handling numerous enquiries, and dealing with complex situations professionally and efficiently. In addition, DXC's dedication to promoting a flexible work environment and offering continuous support and development opportunities aligns with my values and career goals. I am excited to contribute to DXC's mission of providing dependable service to clients and communities throughout Australia, all while promoting a culture of innovation, inclusivity, and corporate citizenship. Concluding, I am excited about the chance to start this journey with DXC and am dedicated to using my skills, attributes, and educational background to succeed in the Trainee Case Manager position. I am fully prepared to engage in the dynamic and collaborative work environment at DXC, aiming to contribute significantly to the organization's success, enhance my professional development, and create a positive impact on injured workers and communities.
References
- Lisa Dillon, 0400 000 001
- Cerys Pryce-Chisholm, 0400 000 000
Timeline
Endorsed Enrolled Nurse
MANNACARE – AGED CARE
05.2023 - Current
Store Assistant
BUNNINGS
08.2021 - 12.2022
Retail Assistant
ALDI
03.2019 - 08.2021
Personal Assistant/Office Management
INSPECTEAST Building Inspections
01.2017 - Current
Bachelor of Health Science - Public Health
Victoria University
Diploma of Nursing - Nursing
Box Hill Institute
High School Diploma -
Our Lady of The Sacred Heart College
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