Natasha Winter
Cameron Park,NSW
Summary
Reliable support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Ive been in the disability support industry for the last 5 years and absolutely love what I do, I have a caring and empathetic nature.
Overview
14
14
years of professional experience
Work History
Support Worker
Includa
Charlestown, NSW
05.2019 - Current
- Prepared nutritious meals to meet individual dietary needs for clients.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean and hazard-free home environments.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Designed individualized plans detailing daily activities and needs for patients.
Support Worker
Deelightful Outings
Williamtown, NSW
02.2017 - 05.2019
- Interpreted management directives to define and document administrative staff processes.
- Coached employees through day-to-day work and complex problems.
- Drove clients safely to social activities and appointments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Crew Member
McDonald's Restaurant
Taree, NSW
09.2016 - 02.2017
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Supported great dining and meal experiences for guests.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
Shift Manager
McDonald's Restaurant
Goulburn, NSW
10.2007 - 09.2016
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
High School Diploma -
Young High School
Young, NSW12.2006
Skills
- Time Management
- First Aid Certification
- Client Education
- Clear Communication
- Team Collaboration
- Problem Identification
- Relationship Building
Timeline
Support Worker
Includa
05.2019 - Current
Support Worker
Deelightful Outings
02.2017 - 05.2019
Crew Member
McDonald's Restaurant
09.2016 - 02.2017
Shift Manager
McDonald's Restaurant
10.2007 - 09.2016
High School Diploma -
Young High School