Well-qualified Beauty Therapist familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Beauty Therapist
Laser Clinics Australia
08.2023 - Current
Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
Performed a variety of beauty treatments, including advanced facials and laser treatments.
Helped customers feel relaxed and comfortable through conversation and personal relatability.
Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services.
Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
Increased salon revenue by upselling additional services and retail products to clients.
Enhanced client relationships through excellent customer service and effective communication skills.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Lash Technician
Self-employeed
04.2020 - Current
Stayed current on latest and diverse types of last extensions and different application processes.
Kept workspace clean, organized and well-stocked for upcoming appointments.
Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
Educated clients on how to clean and maintain lash extensions.
Improved appointment booking efficiency with effective time management and organization skills.
Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
Christmas Casual Retail Assistant
Elite Eleven
11.2022 - 02.2023
Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
Boosted customer satisfaction by providing exceptional service and product knowledge.
Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
Retail Assistant
Kmart
10.2021 - 09.2022
Greeted customers, helped locate merchandise, and suggested suitable options.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Actively engaged customers to provide general assistance and information on store merchandise.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Collaborated with team members to accomplish sales goals and improve overall store performance.
Crew Member
McDonald's
07.2020 - 08.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Dual Diploma - Beauty Therapy & Salon Management
Elly Lukas
Melbourne
12.2023
Associate Degree in Applied Health Science - Dermal Therapy
Australian Dermal Science Institute
Melbourne, VIC
11.2025
Skills
Ability to work both independently and/or within a team
High standard of personal presentation
Extremely reliable and organised
Quick learner with an ability to adapt to new circumstances
Committed to providing exceptional customer service and building customer relationships
Outgoing and friendly, always showing a positive ‘can do’ attitude
Timeline
Beauty Therapist
Laser Clinics Australia
08.2023 - Current
Christmas Casual Retail Assistant
Elite Eleven
11.2022 - 02.2023
Retail Assistant
Kmart
10.2021 - 09.2022
Crew Member
McDonald's
07.2020 - 08.2021
Lash Technician
Self-employeed
04.2020 - Current
Dual Diploma - Beauty Therapy & Salon Management
Elly Lukas
Associate Degree in Applied Health Science - Dermal Therapy