Natasia Spyrou
Essendon
Summary
Experienced Beauty/Dermal Therapist with 3 years of expertise in personalized skin and body care. Proficient in advanced treatments, adept at upselling products, and skilled in cultivating enduring client connections. Committed to delivering exceptional care and staying updated with industry trends. Eager to utilize training and experience to tackle new professional opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Laser Clinics Australia
08.2023 - Current
- Performed a variety of beauty treatments, including advanced facials, laser hair removal, body sculpting, pigmentation removal and vascular lesion removal
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety
- Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client's needs
- Retained a loyal clientele base through personalized follow-up communications and consistent delivery of exceptional services
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques
- Increased salon revenue by upselling additional services and retail products to clients
- Enhanced client relationships through excellent customer service and effective communication skills
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered
Spa Therapist
Intercontinental Hotel Group
11.2024 - 03.2025
- Deliver luxury spa services to high-profile clients, including a range of massages and rejuvenating facial and body treatments
- Provide personalized consultations, assessing individual needs to recommend treatments and products that align with clients' wellness goals
- Uphold the hotel's reputation by delivering impeccable guest service, ensuring each client feels pampered and valued throughout their visit
- Recommended retail products for at-home use.
Eyelash Extension Technician
Self-employed
04.2020 - 02.2024
- Stayed current on latest and diverse types of last extensions and different application processes
- Kept workspace clean, organized and well-stocked for upcoming appointments
- Mentored and trained new lash technicians on techniques, salon policies, and customer service
- Educated clients on how to clean and maintain lash extensions
- Improved appointment booking efficiency with effective time management and organization skills
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences
Christmas Casual Retail Assistant
Elite Eleven
11.2022 - 02.2023
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season
- Boosted customer satisfaction by providing exceptional service and product knowledge
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences
Retail Assistant
Kmart
10.2021 - 09.2022
- Greeted customers, helped locate merchandise, and suggested suitable options
- Stocked merchandise, clearly labelling items, and arranging according to size or colour
- Actively engaged customers to provide general assistance and information on store merchandise
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Collaborated with team members to accomplish sales goals and improve overall store performance
Crew Member
McDonald's
07.2020 - 08.2021
- Worked front counter, drive-thru and other areas
- Took orders, prepared meals, and collected payments
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Worked well with teammates and accepted coaching from management team
- Improved customer satisfaction by providing friendly and efficient service at the register
Education
Associate Degree - Applied Health Science: Dermal Therapy
Australian Dermal Science Institute
Melbourne, VIC11.2025
Dual Diploma - Beauty Therapy & Salon Management
Elly Lukas
Melbourne12.2023
Skills
- Ability to work independently
- Ability to work within a team
- High standard of personal presentation
- Extremely reliable
- Organised
- Quick learner
- Ability to adapt to new circumstances
- Committed to providing exceptional customer service
- Building customer relationships
- Outgoing
- Friendly
- Positive attitude
Accomplishments
Recipient of Timely Emerging Entrepreneur Award Elly Lukas College 2023
Certification
CIDESCO INTERNATIONAL Beauty Therapy Certificate 2023
Timeline
Spa Therapist
Intercontinental Hotel Group
11.2024 - 03.2025
Beauty Therapist
Laser Clinics Australia
08.2023 - Current
Christmas Casual Retail Assistant
Elite Eleven
11.2022 - 02.2023
Retail Assistant
Kmart
10.2021 - 09.2022
Crew Member
McDonald's
07.2020 - 08.2021
Eyelash Extension Technician
Self-employed
04.2020 - 02.2024
Associate Degree - Applied Health Science: Dermal Therapy
Australian Dermal Science Institute
Dual Diploma - Beauty Therapy & Salon Management
Elly Lukas
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