Summary
Overview
Work History
Education
Skills
Timeline
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NATHAN BLACK

North Gosford,Australia

Summary

I work great alongside other team members and take in information quickly to complete certain tasks at hand. very reliable and always show up to my designated shifts. I am always excited to learn new skills and new information.

Overview

8
8
years of professional experience

Work History

Hospitality Worker

Woy Woy Hotel
01.2025 - Current
  • Provided exceptional customer service, ensuring a positive guest experience at all times.
  • Maintained cleanliness and organization in dining and common areas to meet health standards.
  • Assisted in food preparation and presentation for various menu items, enhancing guest satisfaction.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to streamline service flow during peak hours, improving efficiency.
  • Trained new staff on operational procedures and customer service best practices for consistent quality.
  • Resolved guest inquiries and complaints promptly, fostering a welcoming atmosphere for patrons.

Bartender Supervisor

Margarita Daze
08.2024 - 01.2025
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Maintained high customer service towards our patrons and handled issues with customers in a professional manner

Bartender

Hotel Gosford
04.2022 - 02.2024
  • Made a variety of cocktails in a very fast paced environment
  • Maintained the bar to always look presentable and professional
  • Regular stock takes and always ensuring the kegs are changed right
  • Maintained standard PPE
  • RSA and RCG work practices
  • Always rotating between other areas of the Workplace to assist multiple team members

Bartender

Mingara recreational club
01.2022 - 04.2023
  • Checked identification of guests to verify age requirements for alcohol purchase
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer
  • Completed regular bar inventories and daily requisition sheets
  • Trained new bartenders on drink preparation and upselling techniques

Online Shopper

Woolworths Tuggerah
01.2018 - 01.2022
  • I worked as an online team member; in this role I was required to keep a fast pace and be very attentive to the consumers' needs
  • Assisted teammates with daily tasks during peak periods
  • Scanned items when pulling from shelves to update system stock information
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified

Education

Course - RSA, RCG

Rsa/Rcg
Tuggerah

Course -

Forkift Licence
Tuggerah, NSW

Skills

  • Advanced interpersonal skills
  • Commitment to quality and service
  • Communication skills
  • Relationship/team building
  • Excellent customer interactions
  • Fast paced worker
  • Great problem-solving skills
  • Exceptional team member co-operation

Timeline

Hospitality Worker

Woy Woy Hotel
01.2025 - Current

Bartender Supervisor

Margarita Daze
08.2024 - 01.2025

Bartender

Hotel Gosford
04.2022 - 02.2024

Bartender

Mingara recreational club
01.2022 - 04.2023

Online Shopper

Woolworths Tuggerah
01.2018 - 01.2022

Course - RSA, RCG

Rsa/Rcg

Course -

Forkift Licence

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NATHAN BLACK