Nathan Choy
WINSTON HILLS,NSW
Summary
Worked with, and built computer systems for decades. Currently studying IT to secure a role in the industry.
Successful customer service roles offering numerous years of experience in demanding environments. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.
Overview
17
17
years of professional experience
1
1
Certification
Work History
IT Consultant
Device Technologies
09.2022 - 12.2022
- Inspected equipment, assessed functionality and optimized controls.
- Met architecture compatibility and guidelines through effective troubleshooting.
- Built and installed software for new laptops and computers for company's refresh of systems.
- Wiped data on old machines to return to Dell.
Sales Representative
SpecialistStock Specialist
04.2021 - 08.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Selling stock recommendations for people who want to trade the market themselves.
Equity Specialist at Stock Specialist, Account Manager
Fat Prophets
11.2017 - 11.2018
- I work for a stock market analysts and research group
- We provide cutting edge financial forecasts in the stock market both locally and globally and help people achieve their financial goals
- Recruitment
Admin and Recruitment
TABMA Australia
01.2014 - 05.2018
- Operated and maintained applicant tracking and candidate management systems.
- Hired employees and initiated new hire paperwork process.
- Conducted interviews and recruiting events to grow passive talent pipeline to prepare for future hiring needs.
- Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.
Sales Associate
Vodafone
11.2014 - 09.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales, Retail
JB Hi-Fi
01.2011 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Network Operations Technician
Channel 9 Network
05.2006 - 05.2010
- Nathan choy - page 1
- Troubleshot hardware and software to determine and rectify network problems.
- Maintained thorough understanding of local area and wide area networking and components.
- Converted digital footage for playout centre at channel GO!
- Uploading news breaks live and from tape with cutting edge timing.
- Editing commercials and programs to allow for commercial breaks.
Education
The Forest High School
NSW Cert, Information Technology - undefined
TAFE
CERT III, Business Administration and Management, General - undefined
TAFE NSW
2016
Currently studying ICT at tafe nsw - undefined
Australian College of Commerce and Management
2016
Skills
- Virus Protection
- Security Improvements
- Hardware and Software Optimization
- Warranty Requirements
- Third-Party Systems Integration
- Network Hardware and Software Maintenance
Certification
- ICT cert IV TAFE NSW Training - July 30 2022 - current
Timeline
IT Consultant
Device Technologies
09.2022 - 12.2022
Sales Representative
SpecialistStock Specialist
04.2021 - 08.2021
Equity Specialist at Stock Specialist, Account Manager
Fat Prophets
11.2017 - 11.2018
Sales Associate
Vodafone
11.2014 - 09.2015
Admin and Recruitment
TABMA Australia
01.2014 - 05.2018
Sales, Retail
JB Hi-Fi
01.2011 - 01.2014
Network Operations Technician
Channel 9 Network
05.2006 - 05.2010
The Forest High School
NSW Cert, Information Technology - undefined
TAFE
CERT III, Business Administration and Management, General - undefined
TAFE NSW
Currently studying ICT at tafe nsw - undefined
Australian College of Commerce and Management
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